Lead Consultant

Ready to build the future with AI?

At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory , our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn , X , YouTube , and Facebook .

Inviting applications for the role of Lead Consultant - Java Support

In this role, you would be primary responsible for supporting and enhancing web application.

Responsibilities

Supporting/Troubleshooting Java applications and responsible for resolving technical issues for consumers, partners, clients, or internal stakeholders by addressing issues assigned to them through the ticketing systems using process specifications following operating procedures.

Creating, scheduling, monitoring jobs, troubleshooting jobs

Go through logs and trace back to code as to what is going wrong.

Manage and resolve production incidents. Covers system outages, job failures, system defects, data defects and end user support.

Execute and manage day-to-day operations via ticketing tools and processes.

Ensure appropriate tools are updated in accordance with SLA specifications with case notes, status updates and case closure information.

Responsible to test the application features, should understand any testing tool.

Shift requirement:

Flexible to work in morning/afternoon/evening/night shifts on a rotation basis- as the candidate may have to work with global teams in different time zones.

Qualifications we seek in you

Minimum Qualifications

B.E./ B. Tech/ MCA or equivalent

Preferred Qualifications/ Skills

Experience in Core-java, J2EE and AWS.

Strong understanding in Relational database concepts.

Should have an exp. in framework like Spring, Struts, etc.

Good knowledge and work experience of Oracle Database, SQL.

Experience with Maven, GIT, html, JSP, CSS, JavaScript.

Ability to communicate, friendly and cultural behaviour during customer contact and should have strong customer focus.

Strong written and verbal communication skills

Flexible to work in shifts on rotation basis.

Willingness and ability to multi-task.

Willingness to learn the Product/Platform and associated technologies.

Ability to be learn and apply new processes and tools.

Technical understanding of products/services and/or ecosystem being supported.

Why join Genpact?

Lead AI-first transformation – Build and scale AI solutions that redefine industries

Make an impact – Drive change for global enterprises and solve business challenges that matter

Accelerate your career —Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build

Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Lead Consultant

Primary Location India-Jaipur

Schedule Full-time

Education Level Bachelor's / Graduation / Equivalent

Job Posting Sep 15, 2025, 5:44:27 AM

Unposting Date Ongoing

Master Skills List Consulting

Job Category Full Time