Cloud Support Engineer

6 days ago

Ernakulam, India Velodata Global Pvt Ltd Full time

Experience - 6 months - 1 Years cloud support, IT infrastructure, or system administration role. Salary - LPA Position Overview: We are seeking a skilled Cloud Support Engineer to join our cloud team. In this role, you will be responsible for supporting, troubleshooting, and maintaining cloud-based infrastructure. You will work closely with senior engineers and development teams to ensure stable and efficient cloud operations, providing support across AWS, Azure environments. Responsibilities:   Monitor cloud infrastructure and respond to alerts and incidents.   Troubleshoot issues related to compute, storage, networking, and cloud services.   Support and execute cloud deployment and maintenance tasks.   Automate routine tasks using scripting and cloud-native automation tools.   Provide Tier 1 and Tier 2 support for internal and client-facing cloud environments.   Collaborate with project teams during migrations and configuration rollouts.   Ensure adherence to cloud security and compliance policies.   Document operational procedures, incident resolutions, and knowledge base articles. Qualifications:   Bachelor's degree in Computer Science, Information Technology, or related field.   6 months–1 year of experience in a cloud support, IT infrastructure, or system administration role.   Hands-on experience with one or more public cloud platforms (AWS, Azure, GCP).   Familiarity with monitoring and logging tools (e.g., CloudWatch, Azure Monitor).   Basic knowledge of Infrastructure as Code (IaC) and scripting (Python, Bash, PowerShell).   Good understanding of cloud networking, storage, and access control.   Strong troubleshooting skills and a proactive approach to problem solving.   Relevant certifications (e.g., AWS Solutions Architect Associate, Azure Administrator) preferred.

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