Technical Business Analyst
2 weeks ago
Accelerate your career today by supporting public sector organizations as a Technical Business Analyst (BA). As a Technical BA, you will support the implementation of complex, high-quality systems, gathering and analyzing customer business requirements.
This role may be right for you if you:
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Multitask in a fast-paced environment while remaining focused.
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Have excellent interpersonal, written, and oral communication skills.
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Are comfortable and effective communicating with technical and non-technical stakeholders.
Requirements
You will identify core business needs, document concepts of operation, story maps, briefings, user stories, and business rules. You will also construct workflow diagrams, create as-is and future state process maps, and provide gap analysis as needed in an Agile process. Your essential duties and responsibilities include, but are not limited to, the following:
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Collaborate and consult key stakeholders to understand their processes, needs, and challenges.
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Be a primary point of contact for development and other efforts as part of agile processes.
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Condense complex business processes into clear and actionable user stores with acceptance criteria.
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Document workflow processes and user stories with flowcharting tools and methods.
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Facilitate requirements elicitation using interviews, requirements meetings, surveys, document analysis, site visits, use case and workflow analysis.
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Act as a liaison between external and internal stakeholders and development staff in the analysis, design, configuration, testing, and maintenance of systems to ensure optimal operational performance.
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Translate business requirements into functional requirements and create business requirement documentation.
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Responsible for the implementation and support of applications and integration components to address business and technical requirements.
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Evaluate business and technical needs and develop strategies to support these processes.
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Maintain a variety of quality assurance and quality control activities:
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Perform analysis, setup, testing, and validation for multiple projects.
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Test and troubleshoot final system setups.
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Maintain key project documents, dashboards, status reports, issue and resolution logs.
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Perform various analysis duties, ad-hoc reporting, and research to support day-to-day operational and strategic management decisions.
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Contribute to the development of project plans and lead smaller scope projects.
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Other duties as assigned.
REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE, & ABILITIES
Bachelor’s degree in computer science, information technology or a related field or college level coursework or equivalent combination of education/experience and experience in analyzing, designing, testing, and documenting production systems.
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Three years (3) of experience in business process analysis, application implementations and training, project coordination/management and business-related experience.
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Agile development practices such as continuous integration/continuous delivery, backlog refinement, and retrospectives.
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Business analyst processes such as those outlined and used in the International Institute of Business Analysis BABOK guide.
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Project management methodology, standards, documentation, and best practices.
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Proficient with Microsoft Office Tools (Word, Excel, Outlook, PowerPoint).
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Software Development Life Cycle and development concepts.
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SQL Server and/or DB2 database experience.
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Facilitate working meetings, elicit, and solicit information, and absorb the information communicated; facilitate a shared understanding of problems, solutions, and project scope; facilitate solutions to technical challenges among teams.
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Apply critical thinking skills to determine the appropriateness of requests, with periodic reviews of business procedures to clarify or change a business process.
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Prioritize across multiple tasks in a fast-paced environment.
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Manage time effectively to meet deadlines.
Benefits
The salary for this position is between $100,000 to $125,000 per year, depending upon factors such as qualifications, experience, skill levels, technical competencies, and other criteria.
Straight-time overtime may sometimes be available too. Here are some of our other benefits:
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Group medical, dental, life, HSA/FSA, and vision insurance
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SIMPLE IRA accounts with an immediate vesting of 3% company match
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Paid company holidays and personal days
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Partial Internet and mobile phone expense reimbursement
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Hybrid/remote work arrangement (subject to change).
Location & Work Environment
This position is full-time/hybrid environment, you must reside in Michigan’s lower peninsula, you must work four days per month onsite in Lansing.
At A.J. Boggs, we embrace a positive work environment by demonstrating cultural awareness, flexibility, collaboration, and creativity. We are committed to equal opportunity in employment and fostering a diverse and inclusive work culture. For more information, visit or more years of experience performing business analysis Experience with software development projects Excellent client-facing and internal communication skills (written and verbal) Solid organizational skills, including leadership, attention to detail, and multi-tasking Logical, decisive, and action oriented Ability to identify and incorporate new industry practices into company products and processes Basic understanding of information systems and security infrastructure · Bachelor’s degree, preferably in fields of science, engineering, business, or communications · Strong working knowledge of Microsoft Office tools dESIRABLE Qualifications § Knowledge of web-based software application implementations § Professional certifications: CMS, PMP, CAPM, CISSP, CISA, GIAC, SSCP, CIPP, CIA § Experience with HIPAA and HITECH security policy and processes § Experience with governmental health care systems and requirements
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