Technical Business Analyst

7 days ago


Delhi, Delhi, India Fefundinfo Full time
FE fundinfo is a global leader in investment fund data and technology.

We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed.

Our Finance, Legal & Business Intelligence function is spread across our global offices.

In summary, they manage the company's finances, implement risk management controls and work closely with the commercial function to gather insights into our sales and marketing pipeline.


Our centralised PMO team also sits within this function as they work closely across all functions to lead strategic initiatives.

The Technical Business Analyst sits within the Business Intelligence (BI) team.

This BI team is responsible for our CRM (Salesforce) environment which enables all functions within the organisation to optimise key processes / enabling the ability to report around customer data.

The role will report to the Head of Business Intelligence.

Your key responsibilities as a Technical Business Analyst will be: Analyse, facilitate, model, and organise information in order to identify requirements and distinguish solution ideas from business needs Running enhancements from idea through to delivery Capturing requirements and creating user stories Assist in maintaining the backlog; including defining and creating Epics, Features and User Stories for the team to work from Focus on change in the area of systems, technology and processes; increase engagement, working towards faster adoption of services and higher proficiency throughout the business Maintain product documentation and support materials to aid the team during development and the wider business during adoption Liaising with other functional teams Supporting development and QA teams Creating acceptance criteria Reviewing test cases Stakeholder demos To join us as a Technical Business Analyst you will need the following experience and skills: Exceptional communication skills aimed towards facilitating development and adoption of new software systems - including requirements gathering, prioritisation, problem solving and interpersonal relationship building Extensive experience in technical business analysis in a related industry Salesforce admin experience - highly advantageous Systems Integration/Automation experience NetSuite ERP experience Billing experience Ability to effectively influence and lead multiple levels of an organisation through functional boundaries Applicable knowledge of the technologies used by the business (e.g. DevOps, Azure, C#, .NET, Git and REST)


Fund industry knowledge an advantage Experience of working in Scrum/Agile environment Excellent organisational skills - capable of managing workload and working on multiple initiatives concurrently Ability to train and mentor colleagues By joining the team as a Technical Business Analyst, you will be offered the following: 24 days of Annual leave Paid Study leave Enhanced paternity & maternity Statutory benefits - top end 12% PF and Gratuity Flexible home and office working Support to set up home office Medical insurance cover with option to add family members Dedicated emotional wellness care for all employees Annual health check up Pre-paid benefit cards In Addition, You Will Have The Opportunity To Work For a Company That Values Trust, Connectivity And Innovation.

In Line With Our Core Values, You Can Also Expect The Following Full Learning access A sustainable business that cares for the environment and our communities Opportunities to give back to local communities through volunteer days Becoming a part of Charity Challenges for raising money for charities selected by employees Options to join and lead diversity and inclusion initiatives Invitations to office social events and sport activities

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