Business Analyst

1 week ago

Delhi, Delhi, India Prudential plc Full time
Prudential's purpose is to be partners for every life and protectors for every future.

Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners.

We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions.

We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Business AnalystWork under Lead Business Analyst in core and non-core system support, issue investigation, resolution, or escalation to technical team.

Involved in delivery of key strategic transformation project and critical tactical solution.
Provide technical solutions consultancy and advise in solution design and process flow.
Develop relationships with the local business stakeholders and form a trusted first point of contact relationship.
Perform Business Analyst functions to support regional integration projects.

This role will involve delivery of business & functional requirement documentation, SIT / UAT Testing, Release Management of required software components.

Define creative design solutions with a focus on process improvement through technology enhancements, efficient process design and automation capabilities.
Present complex business and technical requirements and/or information that is appropriately tailored to the target audience.
Perform Gap analysis and recommend technical solutions.
Document Functional Requirements create functional specifications and prepare wireframes/flowcharts as needed.
Identify, document, and manage development issues and risks through resolution.

Oversee the development of the software as per the specifications and review that proper testing of the solution has taken place.

Vendor Technical ManagementUnderstand technical design and implementation of vendor's solution.

Manage and maintain vendor technical documentations provided to PCLAResponsible as first line support for issue and technical issue escalation to vendor for support.

Bridge between business user and vendor's Business Analyst/Project Manager to translate business needs/challenge into functional logic.

Work with cross-functional stakeholders in various vendors engagement processes like Request for Proposal, Proposal technical evaluation, vendor recommendation base on technical standpoint, etc.

Ensure that vendor deliver the right product fitting to requirements and scope.

Experience/Skill:


Bachelor's Degree in information system management, Computer Scienceand Business preferred.2+ years with proven project management experience in Information Systems implementation or IT consultancy/Business Analysts.

Experience working fast pace parallel agile project delivery.
Experience in insurance policy administration system support, usage, configuration, and consultancy preferred.
Experience in system reporting and advanced SQL Query preferred.
Experience in application development, design, and delivery.
Experience in life insurance business and IT solution delivery to the business.
Experience in software development cycle business and functional documentation.
Experience in conceptual and functional business process modeling.
Experience in UI/UX design

Knowledge/Skill:
Ability to interact with business users in a professional manner.

In-depth understanding of software development life cycle (SDLC), Waterfall and Agile (DevOps or Scrum).Being good at listening skills, teamwork and demonstrates intellectual curiosity.

Good knowledge in software documentation, standard, and best practices.
Ability to deliver technical jargons in layman terms.
Understanding of life insurance business is preferableUnderstand in various OS Window Server, Linux, UNIX and VMware is preferable.
Core CompetenciesProblem solvingCreative ThinkingStrong passion in technologyEffective communicationSystems ThinkingSpecific Job CompetenciesSystem/application design and architectureTechnical researchQuick learner in programming and technical domainData structure designExperience with multiple coding languagesBusiness domain knowledge

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