Airfreight Product Manager

About PSA BDP:PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.ScopeThis role is for a leader who can drive both strategic vision and hands-on execution for the Air Freight product acrossIndia.Strategy & Commercial Leadership- Develop and implement the comprehensive commercial strategy for the Air Freight product in India.- Ensure best-in-class service procurement through effective service provider management and development.- Deliver the best-in-class response to all RFQs and RFIs.- Maintain a fully compliant operation at all times.Tactical Operations & Efficiency- Develop and execute operational plans to meet and exceed business objectives.- Drive operational efficiency to ensure continuous business performance improvement.- Support and guide the sales operations team.- Prepare, execute, monitor, and regularly update the business plan.- Cultivate cooperation and support from major origin points and gateways.- Build excellent relationships with carriers, vendors, and local authorities.- Monitor and improve departmental productivity indicators.- Instill a culture of consistent and complete compliance across the team.- Champion digitalization and creative solutions for improved efficiency and accuracy.- Stay current on market and industry knowledge by regularly reviewing business/trade journals and attending industry events.- Ensure adherence to Data Integrity KPIs.Customer Focus & Sales Engagement- Actively support sales and customer retention efforts.- Regularly meet with customers to understand their expectations and align solutions to their needs.- Complete 8-10 sales and/or retention calls per month.- Act as a key sponsor for at least 2 customers to drive cross-product business growth.- Proactively provide pricing alternatives, routing solutions, and technical assistance to customers.- Guide teams to ensure timely responses on proposals, quotations, and information with market-competitive pricing.- Prioritize and drive export business growth.Financial Management- Conduct monthly reviews of P&L, productivity results, and goals.- Review and achieve the planned product net revenue and yield targets.- Support the Air Freight team in developing their tactical business plans.People & Team Development- Provide training and guidance for competency enhancement.- Identify, develop, and coach the team at the country level.- Ensure all team members have clear job descriptions, expectations, and a structured development plan.- Offer guidance on industry and market developments to leaders, sales, and operations teams.- Deliver required training to sales and operations.- Participate in and review Air Freight operation appraisals.Compliance & Culture- Promote compliance by diligently following all company policies and procedures.- Be a role model of integrity and pride for all employees.- Proactively communicate with the team to ensure continuous awareness and understanding of policies.- Support and implement all compliance initiatives, changes, and trainings.- Proactively promote the company’s culture attributes.Qualifications & Experience- Air Product Expertise: Expert knowledge in all aspects of Air Freight products, with in-depth knowledge of the India market.- Experience: Minimum 8 years of deep expertise in the Air Freight product, covering both operational and commercial perspectives, and 3-5 years in a managerial position.- Market Exposure: Extensive Air Freight market exposure in India.- Communication: Fluent in English across all forms of communication.- Skills: Highly proficient in organizing, planning, prioritizing, assigning, and controlling shipments.- Soft Skills: Strong interpersonal skills for working with diverse cultures and people; must possess a charismatic and confident personality as well as an exceptional work ethic.- Preferred: Graduate from IATA / FIATA introductory course.