Front Office Executive

2 months ago

hyderabad, India JLL Full time

Duties & responsibilities

Responsible for handling of incoming and outgoing calls including distribution. Receive, inform, guide visitors including co-ordination with employees. Responsible for maintaining the telephone registers including call tracking. Preparation/ updating telephone list for client. Responsible for maintenance and upkeep of front office. Ensure compliance of regulations / requirements of JLL management. Participate in Emergency Evacuation procedures including crisis management and business continuity. Develop the necessary policies and procedures required for all functions within the scope of Reception. Assist with the resourcing of other aspects of Jones Lang LaSalle’s operation as required. Ensure Jones Lang LaSalle staff are appropriately trained to meet the requirements of their positions.

Performance objectives and Key Performance Measures

Experience in Front Desk and Back Office processes is required with strong Administration Skills. Strong Customer Service focus Excellent people skills and ability to interact with a wide range of client staff and demands Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experience with client reporting and preparation of reports required.

Key skills

• Scheduling of activities with coordination with all stake holders

• Good Communication and structural approach with analysis 

• Team player and should drive ground level staff to desired output

Promotes open, constructive and collaborative relations with superiors, subordinates, peers and clients.

Employee specification

• Graduation / Hotel Management

• Experience in managing Client Visits, front office and fluent in communication

Location:

On-site –Hyderabad, TS

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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