Manager - Legal Support & Litigation (US Shift)

6 days ago

Noida, Uttar Pradesh, India EXL Full time

Shift: US Shift(5.30 PM Onwards)

Work Mode: Hybrid

Role Overview:

Experienced and strategically minded Solutions CoE Manager to lead legal solutioning and project transitions within Legal Support Services practice. The ideal candidate will possess deep expertise in U.S. claims litigation processes, legal operations, client engagement and will play a critical role in pre-sales support, due diligence and capability buildout.

Key Responsibilities:

Lead the solutioning and transition of legal support engagements from discovery to steady state Participate in client due diligence sessions and document "as-is" and "to-be" workflows Design and deliver pre-process and process-specific training for new engagements Work directly with client stakeholders (law firms or insurance carriers) to capture requirements and customize solutions Build and maintain reusable solution assets (SOPs, training decks, playbooks) Collaborate with delivery teams to ensure seamless knowledge

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