IT Systems Specialist

1 month ago

india Talhive HR Management LLP Full time

About Loopio :

Loopio supercharges the way companies respond to Requests for Proposals (RFPs), Due Diligence Questionnaires (DDQs), and Security Questionnaires.

Our platform helps our 900 customers work faster, create higher-quality proposals, and win more business. Our mission is to empower people to focus on what matters.

We do this by giving both our customers and employees the tools they need to make an impact faster. Loopers as our team members are affectionately dubbed driven and passionate.

We're obsessed with feedback, personal growth, and doing work we're proud of. Empower people to focus on what matters. From our Loopers (employees) to our Loopio Champions (customers), we aim to empower all of the people in Loopio's ecosystem to focus on winning, growth, differentiation, autonomy, mastery, purpose, and more of the things that matter

Job Description :

Function : IT Operations and Support - IT Management / IT Support, Systems Administration IT SupportSystem Administration Windows IT Infrastructure Okta

We are looking for a passionate IT Systems Specialist to support all aspects of Loopio's IT infrastructure.

You will be joining the team of talented Information Technology Professionals on a mission to support and enable every team at Loopio through the use of technology best practices, automation, and modern-day technology products.

Our IT environment and technology stack is continuously evolving at Loopio and if you are looking for opportunities to collaborate with team members, improve your mastery, and enjoy working in a fast-paced collaborative environment, this role is for you

Responsibilities :

- Deploy, administer, and support Loopio's IT Infrastructure.

- Work with the IT team to resolve Helpdesk tickets.

- Cross-functional work to provide IT solutions.

- Contribute to building the IT infrastructure and IT documentation.

- Keep an up-to-date IT asset list.

- Project-based work, including hardware and software implementation.

- May assist the IT team with additional projects.

- Supporting employee onboarding and offboarding.

Requirements :

- 3+ years experience in a helpdesk or IT-related role.

- 1+ year(s) experience in a highly technical role.

- Experience with SaaS Software Administration.

- Experience with Endpoint Protection Administration.

- Working knowledge of Windows devices, Apple devices, and MacOS administration.

- Mobile Device Management experience.

- Experience with a CRM or IT Ticketing System.

- Experience with Okta.

- Single Sign-On (SSO) SAML Administration.

- Experience with OneLogin.

- Experience with VPN technologies.

- Understanding of networking concepts.

- Work experience in a SaaS Software Company.

(ref:hirist.tech)

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