Dynamics 365 f&o technical support

4 weeks ago


Bengaluru, India Olive Trees Consulting Full time

The Microsoft Dynamics 365 Technical Consultant is responsible to technically support of MS-Dynamics 365 for Finance & Operations (formerly AX) for our UK manufacturing client for their India office in Bengaluru. This role ensures a smooth transition from implementation by providing expert technical support during hypercare and beyond. It focuses on maintaining and optimizing Dynamics 365 F&O components to uphold system performance across live environments.ResponsibilitiesBatch job creation and monitoringWorkflow configuration and troubleshootingData corrections and patch deploymentsPrinter and scanner integrationSecurity roles and user access managementVersion control and release managementIntegration support with custom/third-party appsHypercare support (post go-live issue resolution)Backlog management for live sitesCollaboration with functional consultants and business stakeholdersTraining and testing supportDocumentation and standards complianceQualifications·     5 + years in Microsoft Dynamics Finance & Operations, or D365 F&O·      D365 Technical Support experience·      Understanding of printers, handheld scanners and F&O as a cloud hosted application



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