Product Manager-CPaaS

3 weeks ago

bangalore, India Rakuten Symphony Full time

About Us:

Rakuten CPaaS platform is designed to help enterprises connect with their customers through various communication channels including SMS, voice, and more. Our platform offers a comprehensive set of APIs that make it easy for enterprises to integrate messaging and other communication capabilities into their existing systems.


About the role:

Be a part of the Rakuten Symphony core Product Management team. Work closely with development team in agile manner to release new features and enhancement for CPaaS Product.

Work in a global team spread across Japan, India and UK in different time zones. Open to off hour availability due to work as required.

•Collaborate with cross-functional teams to understand project requirements and translate them into features.

•Collaborate with UX/UI designers to implement design mockups and prototypes.

•Participate in Agile/Scrum development methodologies, including sprint planning, stand-ups, and retrospectives.

•Develop and execute the product strategy for the CPaaS platform, including defining the product roadmap, prioritizing features, and managing the product backlog.

•Conduct market research and gather feedback from customers and stakeholders to identify new features and improvements to the platform.

•Work closely with cross-functional teams including engineering, design, sales, marketing, business operations and customer success to ensure the successful development and launch of new features and updates to the platform.

•Collaborate with sales and marketing teams to develop go-to-market strategies for new features and updates to the platform.

•Monitor and analyze key metrics to measure the success of the platform and identify areas for improvement.

•Act as a product evangelist, promoting the platform to customers, partners, and industry events.


Must have Requirements:


  • Experience with CPaaS (Communication Platform as a Services)
  • Experience with Communication Channel, SMS, Messaging, OTT, Email


Minimum Requirements:

  • A bachelor's degree in computer science, Business, or a related field
  • 5+ years of experience in product management, with proven experience in developing and launching API based CPaaS features
  • Fluent in English
  • Ability to work with remote teams in different time zones.
  • Ability to take a full responsibility over a task/feature and deliver it with high quality from beginning to end independently.
  • Ability to write detailed technical product specification for backend and front end by communicating with stakeholders.
  • Proven track record of successfully launching and managing products in a fast-paced, agile environment.
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
  • Ability to manage multiple priorities and projects simultaneously.
  • Strong analytical skills, with experience using data to support product decisions.
  • Experience with Web Application for Enterprise
  • Experience with Database, CRM, Marketing Analytics Product
  • Experience with Communication, API, cloud-based products

  • Technology Partnerships Manager

    1 week ago

    bangalore, India WebEngage Full time

    About WebEngage: WebEngage is a leading customer data platform and marketingautomation suite that helps businesses create intelligent marketing campaigns across multiplechannels. We are on a mission to enable brands to create the most engaging experiences fortheir customers.Job Summary: We are seeking a dynamic and experienced Technology Partnerships...

  • Technology Partnerships Manager

    1 week ago

    bangalore, India WebEngage Full time

    About WebEngage: WebEngage is a leading customer data platform and marketing automation suite that helps businesses create intelligent marketing campaigns across multiple channels. We are on a mission to enable brands to create the most engaging experiences for their customers. Job Summary: We are seeking a dynamic and experienced Technology Partnerships...

  • Manager - Product Operations & Strategy

    4 weeks ago

    bangalore, India Plivo Full time

    Plivo’s mission is to simplify business communications. Thousands of businesses around the globe, including IBM, Workday, Wolters Kluver, Zomato, Yahoo, and Splunk, rely on Plivo to power their voice and SMS communications on a global scale. Plivo has become a reliable communications platform with its Premium Communications Network that spans 190+...

  • Sr. Manager

    2 weeks ago

    bangalore, India Tata Communications Full time

    Job Title: Sr. Manager - Product ManagementLocation: Bangalore, India (BLR-EGL)The Senior Manager, Product Management owns the customer success of the WhatsApp CPaaS product. Person will direct the product team’s activities, while working closely with Marketing, Sales, and Finance, among others, to fuel customer growth, new customer acquisition and launch...

  • Sr. Manager

    2 weeks ago

    Bangalore City, India Tata Communications Full time

    Job Title: Sr. Manager Product ManagementLocation: Bangalore, India (BLR-EGL)The Senior Manager, Product Management owns the customer success of the WhatsApp CPaaS product. Person will direct the product team’s activities, while working closely with Marketing, Sales, and Finance, among others, to fuel customer growth, new customer acquisition and launch...

  • Sr. Manager

    2 weeks ago

    bangalore, India Tata Communications Full time

    Job Title: Sr. Manager - Product Management Location: Bangalore, India (BLR-EGL) The Senior Manager, Product Management owns the customer success of the WhatsApp CPaaS product. Person will direct the product team’s activities, while working closely with Marketing, Sales, and Finance, among others, to fuel customer growth, new customer acquisition and...

  • Principal Product Manager

    4 weeks ago

    bangalore, India Truecaller Full time

    Hello, Truecaller is calling you from Bangalore, India! Ready to answer?Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that...

  • Principal Product Manager

    3 weeks ago

    bangalore, India Truecaller Full time

    Hello, Truecaller is calling you from Bangalore, India! Ready to answer?Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that...

  • Software Engineer .net

    1 week ago

    bangalore, India CM.com Full time

    We connect @CM.com Imagine a world where every interaction feels effortless. That's what we strive for at CM.com. We're a global tech company, publicly traded, and growing. You might already know us from those seamless SMS or WhatsApp messages you receive, the tickets you effortlessly grab for that upcoming festival, pay for anything with our payment...

  • Partner Account Executive

    4 weeks ago

    bangalore, India WATI.io Full time

    Wati is a growing CPaaS platform that provides end-to-end WhatsApp API solutions for SMBs and large enterprises. We aim to simplify business communication, helping businesses meet their customers where they are - WhatsApp. Backed by global investors such as Sequoia, DST Global, and Tiger Global, we're Shopify's first investment in a startup in Southeast...

  • Senior Backend Java Developer

    3 weeks ago

    bangalore, India Rakuten Symphony Full time

    About us: Rakuten Symphony CPaaS platform provides communication API’s to global and domestic enterprises in Japan over various channels such as SMS, Voice, Email & RCS. We design and develop CPaaS services for enterprises. The CPaaS team is a dynamic and innovative team dedicated into providing high quality communication services to Enterprises. We are...

  • SaaS / B2B - Account Based Marketing Manager

    4 weeks ago

    bangalore, India Plivo Full time

    Plivo is a cloud communications platform that empowers businesses to connect, engage and interact with their customers with confidence.Plivo’s mission is to simplify business communications. Thousands of businesses around the globe, including IBM, Workday, Wolters Kluver, Zomato, Yahoo, and Splunk, rely on Plivo to power their voice and SMS communications...

  • Senior Manager

    4 weeks ago

    bangalore, India Plivo Full time

    Plivo is a cloud communications platform that empowers businesses to connect, engage and interact with their customers with confidence.Plivo’s mission is to simplify business communications. Thousands of businesses around the globe, including IBM, Workday, Wolters Kluver, Zomato, Yahoo, and Splunk, rely on Plivo to power their voice and SMS communications...

  • Product Operations Engineer

    4 weeks ago

    Bangalore Metropolitan Area, India Plivo Full time

    Plivo is a cloud communications platform that empowers businesses to connect, engage and interact with their customers with confidence. Plivo’s mission is to simplify business communications. Thousands of businesses around the globe, including IBM, Workday, Wolters Kluver, Zomato, Yahoo, and Splunk, rely on Plivo to power their voice and SMS communications...

  • SaaS / B2B - Account Based Marketing Manager

    4 weeks ago

    bangalore, India Plivo Full time

    Plivo is a cloud communications platform that empowers businesses to connect, engage and interact with their customers with confidence. Plivo’s mission is to simplify business communications. Thousands of businesses around the globe, including IBM, Workday, Wolters Kluver, Zomato, Yahoo, and Splunk, rely on Plivo to power their voice and SMS...

  • Communication Design Manager

    3 weeks ago

    bangalore, India Plivo Full time

    Plivo is a cloud communications platform that empowers businesses to connect, engage and interact with their customers with confidence. Plivo’s mission is to simplify business communications. Thousands of businesses around the globe, including IBM, Workday, Wolters Kluver, Zomato, Yahoo, and Splunk, rely on Plivo to power their voice and SMS...

  • Oracle PLM Expert

    3 weeks ago

    bangalore, India Product Manager for Oracle PLM Expert Full time

    Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.What's this role about?Oracle PLM (key words should PD, PDH, Groovy, Cloud PLM) position details.7-10 YrsMust have worked in the...

  • Oracle PLM Expert

    3 weeks ago

    bangalore, India Product Manager for Oracle PLM Expert Full time

    Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. What's this role about? Oracle PLM (key words should PD, PDH, Groovy, Cloud PLM) position details. 7-10 Yrs Must have worked in...

  • Communication Design Manager

    3 weeks ago

    Bangalore Metropolitan Area, India Plivo Full time

    Plivo is a cloud communications platform that empowers businesses to connect, engage and interact with their customers with confidence. Plivo’s mission is to simplify business communications. Thousands of businesses around the globe, including IBM, Workday, Wolters Kluver, Zomato, Yahoo, and Splunk, rely on Plivo to power their voice and SMS communications...

  • Website Content Manager

    3 weeks ago

    bangalore, India ZOYA - A TATA Product Full time

    Job Description: We are looking for a talented and experienced Content Manager to oversee and manage all content-related activities for our website, email marketing, and WhatsApp campaigns. Additionally, this role includes coordinating product shoots and working closely with agencies to ensure the shoots are executed as per the brand standards. The ideal...