Business & Process Analyst

3 weeks ago

bangalore, India Alp Consulting Limited Full time

Must Have Skills (Top 3 technical skills only) *

The role holder will lead/support the Business Analysis work-streams in line with Client's Service Excellence strategy, contributing to the strategic program. The role holder advocates and effects change by influencing decision makers and persuading operational people to adopt different working practices. He/she deploys effective business improvement approaches tools and techniques. He/she aligns Business requirements with Business strategy in a delivery role. Telecom/IT sector Requirements definition and management Data modelling and design components Key Accountabilities Business process improvement Business situation analysis Requirements definition and management Acceptance testing

Nice to have skills (Top 2 only)

Behaviours:
Builds strong relationships and deep engagement with customers.
Delivers solutions that meet customers' real needs.
Identifies ways to constantly enhance the service and grow the relationship
Seeks out customer/ competitor intelligence; shares it with the business
Champions change gets others on board
Experiments, takes a 'test and learn' approach
Operates outside their comfort zone
Experience
Operational experience in delivering telecommunication/IT services
Experience in projects Tools- Azure Devops , Process modelling tools
Experience in Business analysis and process authoring tools e.g- Nimbus, Visio etc.

Detailed Job Description:

    • Role purpose and key accountabilities
      The Project and Portfolio Delivery (PPD) team work in partnership with the business to deliver projects and portfolios that drive Client's success. We are brave in what we do, trusted by the business, and creative in our thinking.
      The PPD team are responsible for:
      Process optimisation and re-engineering;
      Business delivery and business acceptance of key strategic projects and programmes and training of the operational teams on new technologies;
      The PPD team is organised into key business portfolios, each responsible for project delivery and process transformation;
      The PMO sits within the PPD, guiding the portfolios through the delivery of projects and programmes in line with our project methodologies; the PMO are responsible for providing quality assurance, reports and tools and leading the portfolios through all planning activities.
      Requirements definition and management
      Champions the importance and value of requirements management principles and selecting effective requirements management life cycle models.
      Develops organisational policies, standards, and guidelines for requirements definition and management.
      Plans and leads scoping, requirements definition and priority setting for complex, strategic programmes.
      Drives adoption of, and adherence to, policies and standards. Develops new methods and organisational capabilities for requirements management.
      Support and provide coaching other business analysts, to ensure high quality of requirements and analysis
      Key Accountabilities
      Business process improvement
      Plans and leads strategic, large and complex business process improvement activities aligned with automation, or exploiting existing or new technologies.
      Develops organisational policies, standards, and guidelines for business process improvement.
      Leads the introduction of techniques, methodologies and tools to meet business requirements, ensuring consistency across all user groups.
      Leads the development of organisational capabilities for business process improvement and ensures adoption and adherence to policies and standards.
      Business situation analysis:
      Plans, manages and investigates business situation analysis where there is significant ambiguity and complexity.
      Advises on the approach and techniques to be used for business situation analysis. Ensures holistic view adopted to identify and analyse wide-ranging problems and opportunities
      Engages and collaborates with a wide range of stakeholders, including those at the management level. Gains agreement from stakeholders to conclusions and recommendations.
      Contributes to definition of organisational standards and guidelines for business situation analysis
      Requirements definition and management
      Champions the importance and value of requirements management principles and selecting effective requirements management life cycle models.
      Develops organisational policies, standards, and guidelines for requirements definition and management.
      Plans and leads scoping, requirements definition and priority setting for complex, strategic programmes.
      Drives adoption of, and adherence to, policies and standards. Develops new methods and organisational capabilities for requirements management.
      Support and provide coaching other business analysts, to ensure high quality of requirements and analysis
      Data modelling and design
      Investigates enterprise data requirements where there is medium complexity and ambiguity.
      Plans own data modelling and design activities, selecting appropriate techniques and the correct level of detail for meeting assigned objectives.
      Provides advice and guidance to others using the data structures and associated components.
      Acceptance testing
      Assists in planning, preparing and executing acceptance tests for systems, products, business processes or services.
      Develops acceptance criteria related to functional and non-functional requirements, business processes, features, user stories and business rules.
      Designs, specifies and executes test cases and scenarios to test that systems, products and services fulfil the acceptance criteria and deliver the predicted business benefits.
      Collaborates with project colleagues and stakeholders involved in the analysis, development and operation of products, systems or services to ensure accuracy and comprehensive test coverage.
      Analyses and reports on test activities, results, issues and risks including the work of others
      Stakeholder relationship management
      Identifies the communications and relationship needs of stakeholder groups. Translates communications/stakeholder engagement strategies into specific activities and deliverables.
      Facilitates open communication and discussion between stakeholders.
      Acts as a single point of contact by developing, maintaining and working to stakeholder engagement strategies and plans. Provides informed feedback to assess and promote understanding.
      Facilitates business decision-making processes. Captures and disseminates technical and business information.

Job Title:

Hi Applicants

Hiring for a Job in a Reputed Organization(Product and Service based company) .

Here is a Gateway to it, through ALP Consulting.

Recruiting

Employment Type: Permanent

Experience:

Skills Required:

  • Excellent Communication Skills
  • Strong Experience in :

Job Location: Pan India

Note: Maximum 60 Days Notice Period will be Prioritized.

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