Communication Trainer

1 month ago

Chennai, India Mitsogo Full time

About Mitsogo | Hexnode

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.

Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Job Overview

We are seeking an experienced and dynamic Communication Trainer to join our team. The ideal candidate will have a strong background in voice coaching and a proven track record of delivering high-quality training programs.

Responsibilities

  • Conduct voice coaching sessions for employees servicing US and/or UK audiences
  • Facilitate instructor-led training programs
  • Design, plan, and implement effective training curriculums
  • Organize and execute training workshops and classes
  • Provide constructive criticism and coaching to participants
  • Assess individual performance and develop improvement plans
  • Maintain relationships with clients and stakeholders to understand their training needs

Requirements

  • 4-7 years of experience in voice coaching, specifically for employees servicing US and/or UK audiences
  • Proven experience in facilitating instructor-led training programs
  • Excellent communication skills, both oral and written
  • Strong organizational skills with the ability to plan and execute training workshops and classes
  • Demonstrated ability to design and implement effective training curriculums
  • Skilled in providing constructive feedback and coaching to participants
  • Experience in building and maintaining client relationships
  • Proficiency in assessing individual performance and creating improvement plans

Qualifications:

  • Bachelor's degree in Communication, Education, or related field (Master's degree preferred)
  • Relevant certifications in training or communication (e.g., ATD Certified Professional in Learning and Performance) are a plus
  • Familiarity with various training methodologies and adult learning principles
  • Proficiency in using training-related software and tools

Key Competencies:

  • Strong presentation and public speaking skills
  • Adaptability and flexibility in training approach
  • Excellent interpersonal and relationship-building skills
  • Creativity in developing engaging training materials
  • Attention to detail and strong analytical skills
  • Time management and ability to handle multiple projects

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