Principal - RGM Customer Success

1 week ago


Bengaluru, India Asper.ai Full time

About Asper.aiAsper.ai, a Fractal company, is an AI-driven Revenue Growth Management (RGM) platform designed for Consumer-Packaged Goods (CPG) and Retail industries. We help global enterprises transform their commercial decision-making through advanced analytics, automation, and data science.We are looking for a Lead / Principal, RGM Customer Success to lead the successful delivery and adoption of Asper.ai’s RGM solutions. These solutions span Pricing & Pack Architecture (PPA), Trade Promotion Optimization (TPO), Price/Volume/Mix analysis, and Trade Terms Management.The role involves acting as a trusted advisor to clients, driving best-in-class RGM execution, providing functional thought leadership, and partnering cross-functionally to shape the product roadmap.Key Responsibilities- Lead end-to-end client delivery for Asper.ai’s RGM solutions.- Partner with CPG and Retail clients to define, design, and implement best-in-class RGM strategies.- Collaborate closely with Product, Data Science, Engineering, Sales, and Marketing teams to ensure alignment on client needs and solution delivery.- Drive Delivery and User Adoption across client engagements.What We are Looking For- 5+ years of experience in RGM, Customer Success, or Consulting within the CPG or Retail industry.- Functional expertise / experience in Pricing, Trade Promotions, Pack Architecture, or Commercial Analytics.- Proven experience leading client delivery for SaaS-based analytics or AI-driven solutions or Analytics Engagement- Demonstrated ability to engage and influence senior stakeholders (VP/C-level) and lead strategic discussions.- Strong analytical, problem-solving, and data-driven decision-making skills.- Ability to translate client needs into actionable product development inputs and influence roadmap prioritiesWhy Asper.ai- Opportunity to shape the future of AI-driven Revenue Growth Management.- Work with global CPG leaders across multiple markets.- Collaborate with a team of industry experts, data scientists, and engineers at the forefront of RGM transformation.



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