Operations Team Lead

Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs a Tech Process Team Lead, you will serve as a strategic leader and resource for the email production...

Role & responsibilities :Lead and manage a high-performing operations team with clear goals and defined success metrics.Assign tasks effectively to ensure optimal team performance, productivity, and accountability.Provide regular feedback, coaching, and mentoring to support team growth and skill enhancement.Act as the key liaison between the team and senior...

Teleperformance is Hiring – Team Lead Operations (Technical Process) || Gurgaon- Process: Technical Support- Shift: Rotational Shifts- Week Off: RotationalWhat You’ll Do:- Lead a team of technical support advisors & drive performance metrics- Manage day-to-day operations, SLA delivery, NPS & quality enhancement- Coach, mentor & develop team members...

Teleperformance is Hiring – Team Lead Operations (Technical Process) || Gurgaon- Process: Technical Support- Shift: Rotational Shifts- Week Off: RotationalWhat You’ll Do:- Lead a team of technical support advisors & drive performance metrics- Manage day-to-day operations, SLA delivery, NPS & quality enhancement- Coach, mentor & develop team members...

Teleperformance is Hiring – Team Lead Operations (Technical Process) || Gurgaon- Process: Technical Support- Shift: Rotational Shifts- Week Off: RotationalWhat You'll Do:- Lead a team of technical support advisors & drive performance metrics- Manage day-to-day operations, SLA delivery, NPS & quality enhancement- Coach, mentor & develop team members through...

Operations Team Lead - Psychometric AssessmentsAre you passionate about talent measurement and assessment? Do you have a keen eye for detail and exceptional analytical skills? We're seeking an experienced Operations Team Lead to join our dynamic team at Mercer. In this pivotal role, you will be responsible for delivering psychometric assessments that meet...

Teleperformance is Hiring – Team Lead Operations (Technical Process) || GurgaonProcess: Technical SupportShift: Rotational ShiftsWeek Off: RotationalWhat You’ll Do:Lead a team of technical support advisors & drive performance metricsManage day-to-day operations, SLA delivery, NPS & quality enhancementCoach, mentor & develop team members through regular...

About the Role:As a Supervisor in a fast-paced BPO environment, you will be responsible for leading, motivating, and managing a team of associates to deliver exceptional customer support and meet business objectives. You will ensure service excellence through performance management, quality monitoring, process improvements, and stakeholder collaboration.Key...

🚀 Teleperformance is Hiring – Team Lead Operations (Technical Process) || Gurgaon 🚀 Process: Technical Support Shift: Rotational Shifts Week Off: Rotational What You’ll Do: Lead a team of technical support advisors & drive performance metrics Manage day-to-day operations, SLA delivery, NPS & quality enhancement Coach, mentor & develop team members...

Role & ResponsibilitiesManages and oversees the activities of a team of OSRs, ensuring that each individual performs at par with the standards set by the company and the client.Monitors the performance of each team member against specified account / program metric, and provides the necessary support and assistance in order for metrics to be improved on,...