Global Travel Support Specialist

3 weeks ago

Chennai, India Golden Opportunities Full time

Job Overview:

We are seeking a proactive and detail-oriented Global Travel Cards Support Specialist to support the day-to-day execution of our corporate travel and card programs

This role is instrumental in streamlining processes, enhancing compliance, and delivering exceptional service to our global colleagues

Youll work closely with internal teams and external vendors to manage workflows, resolve employee inquiries, and ensure smooth operations across travel and card platforms

Key Responsibilities:

  • Respond to travel and card policy inquiries via email and Slack Confirm completion of required training Initiate applications Address fraud reports and lost card issues
  • Track cancellations and monitor cards with no spend Run risk reports and trend analyses Support travelers through the Navan platform Update policies and processes
  • Assist with guest and group travel requests Troubleshoot platform issues

Skills Attributes

  • 2-3 years of experience in corporate travel and card operations or similar service support roles
  • Familiarity with travel tools (eg, Navan, TripBam) and card tools (eg, , JPMorgan) Advanced proficiency in Google Sheets and Excel
  • Strong collaboration skills with excellent written and verbal communication Service-first mindset with a passion for solving problems and improving user experience
  • Comfortable working across time zones with global teams
  • Ability to communicate clearly and professionally with stakeholders at all levels Shift Time 10PM -7 AM 2-way cab facility will be provided

Contact Person- Brindha Kamaraj

Email id-

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