
Lead Ticketing Agent
4 weeks ago
Role Description
This is a full-time, on-site role for a Lead Ticketing Agent located in Pune. The Lead Ticketing Agent will be responsible for managing ticket sales, handling reservations, and providing exceptional customer service. Daily tasks include assisting clients with travel inquiries, processing ticket exchanges, managing bookings, and maintaining accurate records of transactions. The role requires interfacing with customers, resolving issues promptly, and collaborating with the sales team to meet targets.
Qualifications
Experience in Ticket Sales and Reservations
Strong Communication and Customer Service skills
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