Chat and voice bot tester(qa)
7 hours ago
We are looking for a detail-oriented and analytical Chat and Voice Bot QA Specialist to join our Conversational AI team. In this role, you'll be responsible for evaluating the performance and quality of AI-driven chat and voice assistants. The ideal candidate brings a high level of first-principles thinking to assess bot responses, understands the fundamentals of generative AI, and is passionate about delivering seamless user experiences.This is a non-technical role that doesn't require coding, but does require a foundational understanding of how conversational bots work, how workflows are structured, and how to methodically test and evaluate them.Key ResponsibilitiesEvaluate AI Responses: Systematically test chat and voice bot outputs for coherence, relevance, tone, factual accuracy, and alignment with business objectives.Test Workflows: Assess conversation flows and user journeys for edge cases, logical consistency, and usability across different platforms (web, mobile, IVR).First-Principles Problem Solving: Analyze and break down complex issues using first-principles thinking; question assumptions and propose better alternatives.Scenario Creation: Develop diverse test scenarios and real-world prompts to validate AI performance across varied contexts and user intents.Feedback & Reporting: Document bugs, inconsistencies, and improvement opportunities; work closely with product, design, and engineering teams.AI Alignment Audits: Ensure the AI responses align with user intent, brand tone, and ethical guidelines.Collaborate on Evaluation Frameworks: Help define or refine qualitative and quantitative criteria for bot performance and user experience.RequirementsQualifications1-4 years of experience working in chatbot/voice testing, or a related field.Strong analytical skills and a problem-solving mindset grounded in first-principles thinking.Prior experience in QA, user research, product evaluation, or content moderation is a plus.Familiarity with generative AI technologies (like Chat GPT, Bard, or Claude) and LLMs.Basic understanding of conversation design, chat/voice interfaces, and user journey mapping.Ability to write clear, concise test documentation and reports.Excellent communication skills and attention to detail.Curious, user-centric mindset with a drive for continuous improvement.
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Chat and Voice Bot Tester(QA)
4 days ago
Bengaluru, India Yubi Full timeWe are looking for a detail-oriented and analytical Chat and Voice Bot QA Specialist to join our Conversational AI team. In this role, you'll be responsible for evaluating the performance and quality of AI-driven chat and voice assistants. The ideal candidate brings a high level of first-principles thinking to assess bot responses, understands the...
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Chat and Voice Bot Tester(QA)
2 weeks ago
Bengaluru, Karnataka, India Yubi Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe are looking for a detail-oriented and analytical Chat and Voice Bot QA Specialist to join our Conversational AI team. In this role, you'll be responsible for evaluating the performance and quality of AI-driven chat and voice assistants. The ideal candidate brings a high level of first-principles thinking to assess bot responses, understands the...
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Chat and Voice Bot Tester(QA)
3 days ago
Bengaluru, India Yubi Full timeWe are looking for a detail-oriented and analytical Chat and Voice Bot QA Specialist to join our Conversational AI team. In this role, you'll be responsible for evaluating the performance and quality of AI-driven chat and voice assistants. The ideal candidate brings a high level of first-principles thinking to assess bot responses, understands the...
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Chat and Voice Bot QA Specialist
3 days ago
Bengaluru, India Yubi Full timeWe are looking for a detail-oriented and analytical Chat and Voice Bot QA Specialist to join our Conversational AI team. In this role, you'll be responsible for evaluating the performance and quality of AI-driven chat and voice assistants. The ideal candidate brings a high level of first-principles thinking to assess bot responses, understands the...
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Analytical Conversational Bot Tester
5 days ago
Bengaluru, Karnataka, India beBeeConversational Full time ₹ 12,53,305 - ₹ 20,91,990Chat and Voice Bot Quality Assurance SpecialistThis role is for a detail-oriented and analytical individual who will evaluate the performance and quality of AI-driven chat and voice assistants to deliver seamless user experiences.The ideal candidate will have a foundational understanding of conversational bots, workflows, and how to methodically test and...
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Senior Software Tester
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AI Voice Bot Developer
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Conversation Bot Engineer
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Conversational AI Quality Assurance Expert
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Bengaluru, Karnataka, India beBeeconversational Full time ₹ 60,00,000 - ₹ 1,20,00,000Chat and Voice Bot QA SpecialistThis role entails evaluating the performance and quality of AI-driven chat and voice assistants.The ideal candidate brings a high level of first-principles thinking to assess bot responses, understands the fundamentals of generative AI, and is passionate about delivering seamless user experiences.This is a non-technical role...
