Head- Reverse Pickup with Quality Control

22 hours ago


Mumbai, Maharashtra, India Antal International Full time

Role : RVP – QC Head

Objective : Build and scale Reverse Pickup + Quality Check (RVP-QC) across India for return-heavy sectors (Fashion, Electronics, etc.) in both B2B and B2C.

Key Responsibilities :

  • Design & implement scalable RVP-QC ops + tech workflows.
  • Develop SOPs, fraud control, and QC audit systems.
  • Own P&L; drive GTM (Go To Market), pricing, and client onboarding.
  • Collaborate across Product, Tech, Ops, HR, Sales & Finance.
  • Track KPIs like QC accuracy, TAT, NPS & improve SLA adherence.

Requirements :

  • 7–12 yrs in logistics/supply chain; 5+ yrs in leadership.
  • Strong experience in reverse logistics, QC, and tech integration.
  • Excellent cross-functional leadership & customer success mindset.

Goal (12–18 months) :

  • National rollout with 5–10 enterprise clients.
  • QC accuracy >98%, TAT 60.
  • Establish RVP-QC as a market differentiator.


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