Desktop Support Engineer L2

4 weeks ago


india BeeKayIT NetSec Solutions Pvt Ltd Full time

Location: Ghilot, Rajasthan


Job Description

Our company needs an experienced Desktop Support Engineer, who has experience in desktop troubleshooting. Engineer should have minimum 1 years of experience in IT field.

  • At least 1yr of experience as Desktop support.
  • Knowledge of replacing hardware and parts as required.
  • Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.
  • Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
  • Knowledge of outlook configuration, troubleshooting and windows installation
  • Should have positive attitude and ability to learn new things.
  • Provide technical support/services to users at customer premises.
  • Installation / configuration of e-mail clients
  • Troubleshooting issues related to standard office software (MS Office Word, Excel, PowerPoint, Outlook etc.)
  • Should have knowledge of Windows 10 &11 operating systems and familiar with MAC and Linux operating system.
  • Troubleshoot problems with Laptop Hardware, Application, printers and OS
  • Responsible for the implementation, support, administration and management of windows workstations and servers.
  • Should handle installation and configuration of Antivirus Software on all the Desktops and Updating of Anti-Virus patches.
  • Take backup of crashed drive.




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