Desktop Support Engineer

3 weeks ago


India TechKnowledgeHub.org Full time

About TechKnowledgeHub

TechKnowledgeHub.org is a non-profit organization dedicated to empowering individuals and communities through technological education and resources. We provide a platform for learners of all skill levels to access comprehensive tutorials, guides, and support on a wide range of technology topics.

The Role

We are seeking a highly experienced Desktop Support Engineer to join our growing team. In this role, you will be responsible for providing exceptional technical support to our users, ensuring their desktops and workstations function optimally. You will troubleshoot a wide range of technical issues, diagnose problems, and implement effective solutions.

Responsibilities

  • Provide first-line technical support to users via phone, email, and ticketing system
  • Troubleshoot and diagnose hardware and software issues related to desktops, laptops, and peripherals
  • Resolve technical problems efficiently and provide clear explanations and solutions to users
  • Install, configure, and maintain desktop software and operating systems
  • Document technical issues and resolutions for future reference
  • Stay up-to-date on the latest desktop technologies and industry best practices
  • Maintain a positive and professional demeanor while interacting with users

Qualifications

  • Minimum of 10 years of experience in desktop support or a related field
  • Proven experience troubleshooting and resolving a wide range of hardware and software issues
  • Strong understanding of Windows operating systems and a working knowledge of macOS
  • Excellent communication and interpersonal skills, with the ability to explain technical concepts to users of all levels
  • Ability to work independently and as part of a team
  • Excellent problem-solving and analytical skills
  • Strong commitment to providing exceptional customer service

Benefits

  • Competitive salary and benefits package (details to be shared with shortlisted candidates)
  • The opportunity to work in a fast-paced and dynamic environment
  • Make a positive impact on a mission-driven organization
  • Continuous learning and development opportunities

To Apply

Please submit your resume and cover letter to [email address removed]. In your cover letter, please tell us about your experience in desktop support and why you are interested in working at TechKnowledgeHub.org.

We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



  • india Brilliant Computers Full time

    Job Description Desktop Technician will provide daily local or remote support for desktop-related issues. This includes receiving incoming calls, addressing inquiries, troubleshooting hardware, software, and application problems, and documenting the steps taken to resolve challenges in a ticketing system. The candidate will also be responsible for ensuring...


  • india Excis Compliance ltd Full time

    Job Description Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their...


  • india Sisco Jobs Full time

    Job Description Position: Desktop Support EngineerLocation: ChennaiSalary: 1.5 - 3 Lacs P.A.Education: UG: Any GraduateEmployment Type: Full Time, PermanentIndustry Type: Hardware & NetworkingDepartment: Engineering - Hardware & NetworksRole Category: HardwareJob Summary: We are seeking a skilled Desktop Support Engineer with 1-2 years of experience...


  • india Flintex Consulting Pte Ltd Full time

    Job Description Role and Responsibilities • Provide assistance, knowledge and user support in all aspects of IT .• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.• Install standard business desktop/laptop Images to an agreed standard.• Configure and install appropriate hardware/software to the user’s...

  • Desktop Engineer

    3 weeks ago


    india fccsingapore Full time

    Job Description On behalf of one of its clients, in the banking sector, the French Chamber of Commerce is looking for a Desktop Engineer .The Desktop Engineer will serve as a Technical RUN engineer, providing workstation support in ASIA for our banking client. In this role, you will be responsible for handling and resolving all production support activities...

  • Desktop Support Wfh

    4 weeks ago


    India Laxmi Job Consultancy Full time

    ()- Diploma- Fresher - yrs- Job Type : Full Time- - Salary : 390000- Open- Posted : 2/7/2023 1:16:49 AM**Description**: **Job brief**: We are looking for a Desktop Support Engineer to to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting...

  • Field Engineer

    1 week ago


    india Inspeed Technology Finance and Services Full time

    Company Description We ar IT Product Solution and Services Company Role Description This is a full-time on-site role for a Field Engineer - Desktop / Printer Support at Inspeed Technology Finance and Services located in Mumbai. As a Field Engineer, you will be responsible for troubleshooting desktop and printer issues, providing technical support to...


  • india XPT Software Australia Pty Ltd Full time

    Job Description Detailed JD (Roles and Responsibilities)   ·       Provide a professional and well-mannered telephone and face to face service for all enquiries.·       Provide an effective interface between users and service providers supplying all necessary diagnostic information according to procedures.·       Participate in ongoing...


  • india Excis Compliance ltd Full time

    Job Description Background As a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness.  This position has frequent contact with end users, peers and managers primarily face to face as deskside support for service requests and on-site problem resolution. The...


  • india Excis Compliance ltd Full time

    Job Description Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client’s location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer...


  • India SISL Infotech Full time

    Years of Experience:9+ Qualifications:Graduate Desktop Support Technician


  • india Excis Compliance ltd Full time

    Job Description We are searching for a solution-focused desktop support technician to provide our employees with hands-on, systematic support. The desktop support technician should receive IT-related concerns, and then proceed to diagnose and solve these issues. You should also ensure the regular maintenance of our IT infrastructure.To be successful as a...


  • india Excis Compliance ltd Full time

    Job Description Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client’s location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer...


  • india Excis Compliance ltd Full time

    Job Description Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client’s location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer...


  • Anywhere in India/Multiple Locations ATS India Full time

    Role : Desktop Support EngineerIndustry Type : IT Employment Type : Full TimeRole Category : PermanentDepartment : Engineering Job Description :- Skilled in desk side support and PC break/fix including administration of Windows O/S and Basic skills on desk side support for smartphones, Apple devices and MAC OS.- Experience with Anti-spyware and Anti Virus...


  • india Excis Compliance ltd Full time

    Job Description Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client’s location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer...

  • Desktop Engineer

    3 weeks ago


    india Idyllic Services Pvt. Ltd. Full time

    The organization is a worldwide leader in insurance technology and is currently searching for a Desktop Engineer to join our Corporate IT team. This role will be responsible for building out and maintaining our end-user computing. The role will have a heavy focus on automation and utilization of cloud-based technologies to manage our endpoints. Enjoy working...

  • Desktop Support L1/L2

    1 month ago


    india Qtek Systems Full time

    Description : This position provides the second level of support to end users by handling service requests that have been escalated by lower tiers. Support will be provided onsite, remotely, over the phone, or via email. They will be required to develop solutions for network, desktop, and server problems. Should be able to handle issues related to...


  • india Novalink Solutions LLC Full time

    Job Description The Specialist is knowledgeable on the usage and support of Windows Operating systems and products that run on those platforms. The individual performs a full range of computer administration functions with minimal direction and/or technical support. The individual will uninstall, repair, or update software and operating systems. The...


  • india PloPdo Full time

    We are seeking a talented Windows Desktop Application Developer with expertise in Windows file system and drivers, as well as comprehensive knowledge in network layer, multimedia processing (ffmpeg), file compression, and encryption/decryption. Additionally, the ideal candidate should possess the ability to integrate with cloud storage solutions and connect...