Team Leader- Debt Recovery/ Team Leader- Loans Recovery

4 weeks ago


Jamshedpur, India Capitallinks Full time

**Female candidates preferable

  • Support new initiatives and demonstrate capability to manage and lead continuous improvement projects
  • Lead, coach and develop employees, ensuring a high level of employee commitment and capability through focused collection routines
  • Be accountable for managing team efficiencies, ensuring efficiency targets are met
  • Be responsible for team results, as measured through established quality service standards
  • Manage 10-15 direct reports by providing superior leadership and guidance related to collection activities
  • Be a referral point for all Early Collections Low Risk staff and monitor quality trends by ensuring issues and escalations are addressed and the appropriate action is taken in a timely manner
  • Assist with constructing an effective credit control management framework
  • Allocates work assignments and establishes KPI and performance standards, metrics
  • Evaluates the quality, quantity of the individual/ team metrics on work being performed
  • Evaluates / assesses team member performance on a periodic and annual (PMR) basis

Job Type: Full-time

Job Type: Full-time

Pay: ₹13, ₹23,763.50 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement
  • Provident Fund

Work Location: In person


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