Debt recovery Supervisor

1 week ago

Jamshedpur, Jharkhand, India Capitallinks Full time ₹ 3,24,139 - ₹ 32,41,392 per year

Support new initiatives and demonstrate capability to manage and lead continuous improvement projects

  • Lead, coach and develop employees, ensuring a high level of employee commitment and capability through focused collection routines
  • Be accountable for managing team efficiencies, ensuring efficiency targets are met
  • Be responsible for team results, as measured through established quality service standards
  • Manage 10-15 direct reports by providing superior leadership and guidance related to collection activities
  • Be a referral point for all Early Collections Low Risk staff and monitor quality trends by ensuring issues and escalations are addressed and the appropriate action is taken in a timely manner
  • Assist with constructing an effective credit control management framework
  • Allocates work assignments and establishes KPI and performance standards, metrics
  • Evaluates the quality, quantity of the individual/ team metrics on work being performed
  • Evaluates / assesses team member performance on a periodic and annual (PMR) basis

Job Type: Full-time

Job Type: Full-time

Pay: ₹14, ₹27,117.45 per month

Work Location: In person

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