PD-Contract Administrator
3 weeks ago
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Process Developer, Contract Admin.
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement Active user of Internet and online applications. We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA.
Responsibilities
• Respond to customer inquiries and problem critical issues
• Provide support for data collection to enable Audit function.
• Maintain a detailed understanding of client process and policies
• Responsible to demonstrate capacity for critical thinking and analysis.
• Should be very proficient with SAP (OTC module)
• Candidate should be comfortable with night shift.
• Should have indepth knowledge of Order Management
Qualifications
Minimum qualifications
• Significant experience in Contract Admin/ Order management
• B.Com
• SAP knowledge
• End to End OTC knowledge
Preferred qualifications
• knowledge of Master Data
• Basic knowledge of MS office
• Effective probing skills and analyzing / understanding skills
• Problem solving skills with customer centric approach
• Strong English language skills (verbal and written)
• Attention to detail.
• Proven understanding on Sales Force
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