Information Technology Engineer

3 weeks ago

Mumbai, Maharashtra, India NMIMS School of Branding and Advertising Full time

Job Purpose:

To manage and support all IT-related operations of the School of Branding & Advertising, including technical oversight of the computer lab, studio equipment, and digital assets, ensuring smooth execution of academic and creative projects.

Key Responsibilities:

  • Provide daily technical support to faculty, staff, and students in the computer lab environment.
  • Oversee installation, configuration, and maintenance of computers and operating systems, including iMacs and other specialized equipment.
  • Troubleshoot and resolve hardware, software, and network connectivity issues efficiently.
  • Assist in the setup, calibration, and upkeep of studio equipment such as DSLR cameras, lighting systems, sound equipment, and other A/V tools.
  • Offer on-ground support during studio-based academic and creative activities, including product photography, video recordings, and ad film shoots.
  • Maintain a well-documented inventory of all IT and studio assets.
  • Manage the secure issuance, tracking, and return of equipment such as cameras, accessories, and lab tools.
  • Ensure accurate record-keeping and accountability for equipment usage.
  • Coordinate the scheduling, availability, and smooth functioning of the computer lab, currently operating over 44 hours per week.
  • Organize regular maintenance, software updates, and performance checks of lab and studio systems.
  • Promote a safe, organized, and efficient working environment within the lab and studio facilities.
  • Collaborate with faculty and administration for planning and upgrading technical infrastructure based on evolving academic needs.

Required Qualifications & Skills:

  • Bachelor's degree in IT/Computer Science or a related field.
  • 5-6 years of experience in IT support or lab management, preferably in an academic or media/production environment.
  • Proficiency in macOS and Windows systems, hardware installation, and troubleshooting.
  • Familiarity with studio equipment (DSLRs, lighting, audio-visual tools) is an added advantage.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal abilities.

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