Software Asset Management Specialist
2 days ago
Responsibilities and Accountabilities: Strategic Leadership: Develop and implement a comprehensive software lifecycle management strategy, with the goal of maximizing value, minimizing risk, and minimizing cost. Software Lifecycle Management: Manage the planning, acquisition, deployment, monitoring, maintenance, administration, and disposal of software licensing. Evaluate and rationalize the total portfolio of software vendors, services, and products utilizing spend analytics and market intelligence. Negotiation and Contracting: Negotiate and oversee contracting process for Enterprise License Agreements and/or Master Services Agreements with strategic software publishers (enterprise level agreements). Oversee/manage $100M+ in software spend annually across 600+ software agreements. Compliance and Risk Management: Ensure compliance with relevant regulations and standards, and manage the global audit protocol for software providers, including maintaining the audit playbook for internal Astellas stakeholders. Tools and Processes: Own and manage the Software Asset Management tools used for managing the software lifecycle and reporting. Software/Hardware Store: Work closely with End User Computing, Hardware Asset Management, and other DigitalX teams to create and manage a user-friendly internal software/hardware “store” which allows end users to easily obtain standard software/hardware products. Vendor Management: Collaborate with vendors and suppliers to negotiate contracts, manage relationships, and ensure the delivery of high-quality products and services. Performance Metrics: Establish and monitor key performance indicators (KPIs) to assess the effectiveness of software lifecycle management processes and drive improvements. Requirements Required Qualifications: Educational Background: Degree in Business Administration, Accounting, Information Technology, Computer Science, Engineering, or related field. 8+ years of software asset management experience, with a strong understanding of industry best practices. Detailed understanding of software publisher licensing models including, but not limited to, Microsoft, Oracle, SAP, and server-based licensing in physical, virtual, and cloud instances. Experience successfully defending organizations against Software Audits. Strong understanding of software compliance standards and regulations (e.g., ISO, ITIL). Strong understanding and extensive experience with ServiceNow SAM Pro, including implementation, configuration, integration, etc. Demonstrable track record in delivering cost optimization in the software asset management space. Preferred Qualifications: Relevant certifications such as Certified Software Asset Manager (CSAM), ITIL, or other industry-recognized credentials. Advanced Degree (e.g. Master of Business Administration). Consulting Experience. Experience working in the Pharmaceutical or other highly regulated industry.
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