Quality Lead

Hiring for Quality Lead for leading Quick-Commerce Company Location: Bangalore CTC: 9 LPA Job Summary: The Quality Lead for Private Label FMCG (Non-Food) will be responsible for ensuring the highest quality standards in the development, production, and delivery of Home Care, Personal Care, and Baby Care products. The role involves collaborating with cross-functional teams, managing supplier quality, and adhering to regulatory compliance to ensure customer satisfaction and brand reputation. Key Responsibilities: ● Define and implement quality standards, specifications, and guidelines for Home Care, Personal Care, and Baby Care product categories. ● Work closely with 3P Suppliers for R&D and product development to ensure products meet safety, performance, and quality benchmarks. ● Conduct product evaluations, sensory testing, and performance assessments during development phases. ● Ensure the products comply with regulatory standards- BIS,FDA,ISO, Ayush ● Conduct comprehensive audits of Home Care, Personal Care, and Baby Care product Suppliers to ensure compliance with quality standards and regulatory requirements. ● Ensure on boarding of New FMCG suppliers with adherence to quality and regulatory criteria. ● Analyze quality trends and implement continuous improvement initiatives across manufacturing and supply chain processes. ● Identify root causes for quality issues and drive corrective and preventive actions. ● Provide training and support to new suppliers to help them understand and comply with company standards. ● Responsible for handling end-to-end quality operations in the retail supply chain. ● Travel to multiple 3rd party supplier locations within the city and out of the city for Quality inspections and solving the issues. ● Framing of Specifications and SOPs for Home Care, Personal Care, and Baby Care Products ● Should have good command on leading the FMCG Nonfoods Project from development to Implementation. ● Strong Technical Knowledge on Drug &Cosmetic, Ayush license, LM , PCB & Labeling Guidelines. ● Develops and implements Nonfood regulatory and quality strategic plan for Private label brands in concert with corporate strategic plan. ● Address and resolve customer complaints related to product quality in a timely and effective manner. ● Use customer feedback to drive product and process improvements. ● Develop supplier QA team continuously through training, knowledge sharing and follow up. ● Working and interacting daily with the 3 rd Party Suppliers and corporate QA Team on projects related to Quality and safety efficiencies. ● Guidance needs to be provided from time to time for the Supplier Quality Team. Key Skills: ● Ability to develop & lead the project Individually. ● Should have strong experience in managing stakeholders and understanding of the strategic sourcing process. ● Able to utilize and critically evaluate data from a variety of sources to identify root cause and lead teams towards resolution. ● Proven experience in NonFood Categories like Home care, Cosmetics, paper & disposables, party needs, puja articles, general merchandise etc. ● Process oriented with excellent communication and problem-solving skills. ● Strong communication skills – verbal and written, ability to communicate effectively to varied audiences ● Self-motivated, able to perform role with minimal supervision ● Able to manage multiple priorities in a dynamic environment ● Ability to work in a team environment to consistently achieve results & achievement. ● Strong organizational skills ● Demonstrates a positive “can-do” excellent teamwork attitude with strong communication/ information sharing skills ● A self-starter capable of designing and implementing services/processes ● Team player who can collaborate across multiple functional areas Qualifications: ● Bachelor’s/Master’s degree in Chemistry, Cosmetology Chemical Engineering ● Minimum 5 years in quality assurance/quality control, preferably in FMCG (Non-Food) Home Care, Personal Care, or Baby Care products. ● Familiarity with chemical formulations, product testing, and regulatory frameworks. ● Proficiency in quality management tools and techniques (e.g., FMEA, SPC, CAPA). ● Should have Good Knowledge on Data analysis & Excel, Word, PPT.