Application Engineer Demonstration

Job Title:Application Engineer – Demonstration (Radiology & Imaging Systems)Department:Demonstration & Applications – Radiology DivisionLocation:Vapi, Gujarat / Field-based (as per requirement)Reports To:Manager / Senior Manager – Demonstration & ApplicationsJob Purpose:To conduct product demonstrations, application training, and technical support for Radiology & Imaging systems including X-Ray, C-Arm, Digital Radiography (DR), and CT systems, ensuring effective product positioning, customer satisfaction, and clinical efficiency.Key Responsibilities:1. Product Demonstration & Application Training- Conduct live demonstrations and application training for X-Ray, C-Arm, DR, and CT systems at hospitals, clinics, and medical institutions.- Train medical professionals, radiologists, and technicians on product usage, image optimization, radiation safety, and maintenance protocols.- Develop and deliver presentations showcasing product features, advantages, and clinical applications.- Support marketing and sales teams during product demonstrations, exhibitions, and customer interactions.2. Clinical & Technical Support- Assist installation and commissioning teams to ensure smooth handover of systems for demonstration and application.- Provide clinical and operational support during product evaluations, site acceptance tests (SAT), and user feedback sessions.- Troubleshoot basic operational and image-quality issues in coordination with service engineers.- Gather user feedback and communicate application-related insights to R&D and product management teams for continuous improvement.3. Documentation & Compliance- Maintain detailed records of demonstrations, training sessions, and user feedback.- Ensure compliance with AERB radiation safety guidelines and company SOPs during demonstrations and clinical trials.- Prepare and update application manuals, user training materials, and demonstration reports.4. Cross-Functional Collaboration- Collaborate with Sales, Service, R&D, and Quality teams to provide product insights, feature validation, and clinical acceptance inputs.- Support marketing and regulatory documentation through clinical case studies and real-world application data.- Participate in internal product validation and user experience testing prior to market release.5. Customer Relationship Management- Act as a technical liaison between customers and the organization for application-related matters.- Ensure high levels of customer satisfaction through prompt, professional, and knowledgeable interaction.- Provide after-demonstration follow-up to ensure product usability and continued confidence among end-users.Qualifications and Experience:- B.E. / B.Tech (Electronics or Biomedical Engineering)- or Diploma / Degree in Radiology / Medical Imaging Technology.- Minimum 5 years of experience in product application, clinical demonstration, or technical training for radiology and imaging systems (X-Ray, C-Arm, DR, CT).- Experience in hospital-based imaging environments or medical device manufacturing (preferred).- Strong understanding of radiographic imaging principles, exposure parameters, and safety practices.Skills and Competencies:- Fluent in English (spoken and written) with excellent presentation and interpersonal skills.- In-depth knowledge of radiology imaging workflows and device operations.- Strong technical troubleshooting and analytical abilities.- Confident communicator capable of engaging with clinicians and hospital administrators.- Proficient in MS Office, PowerPoint, and CRM tools.- Willingness to travel across India or globally for demonstrations and training programs.Key Performance Indicators (KPIs):- Number and success rate of demonstrations conducted- Customer satisfaction and feedback scores- Training effectiveness and documentation quality- Reduction in post-installation user issues related to application- Contribution to product enhancement and market readiness