CIAM & Security Observability Technical Manager [T500-19507]

About Us:

MUFG Bank, Ltd. is Japan’s premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Bank’s parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. The Group aims to be the world’s most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFG’s shares trade on the Tokyo, Nagoya, and New York stock exchanges.

MUFG Global Service Private Limited:

Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFG’s global network across Americas, EMEA and Asia Pacific.

Position details:

MUFG is seeking a highly motivated and experienced Resource Manager to oversee MGS contractors who are part of the CIAM and SIEM & SOAR teams. The Resource Manager will be responsible for managing the day-to-day operations, ensuring that the offshore team meets performance standards, and aligning their work with the company's strategic goals.

Roles and Responsibilities:

• Team Management: Oversee the offshore contractors, ensuring they are meeting their job responsibilities and performance standards.
• Coordination: Facilitate communication and cross functional collaboration between offshore contractors and onshore teams, including engineering, IT, and business units.
• Performance Monitoring: Regularly review and assess the performance of offshore contractors, providing feedback and implementing improvement plans as necessary.
• Resource Allocation: Ensure that the offshore team is adequately staffed and that resources are allocated efficiently to meet project deadlines.
• Vendor Management: Manage relationships with offshore vendors, ensuring that contracts are adhered to and that the quality of work meets MUFG's standards.
• Reporting: Generate and present regular reports on the performance and progress of the offshore team to senior management.
• Compliance: Ensure that all offshore operations comply with MUFG's policies and procedures, as well as relevant legal and regulatory requirements.
• Training and Development: Identify training needs and opportunities for offshore contractors to enhance their skills and knowledge.

Job Requirements:

• Experience: At least 7+ years of experience in technology project management, with a focus on managing offshore teams.
• Technical Knowledge: Familiarity with CIAM and SIEM & SOAR technologies, including products such as Ping Identity, Okta, Transmit Security, and Splunk.
• SIEM & SOAR – Elastic or Splunk or Cribl, Torq – either of them (3 yrs).
• AI & ML.
• Leadership Skills: Strong leadership and team management skills, with the ability to motivate and guide a diverse team, experience handling a team size of 5-10.
• Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with both technical and non-technical stakeholders.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to identify and address issues proactivel
• Education: Bachelor's in computer science, IT, or related field.