Sales development representative

3 weeks ago


Hyderabad, India Akrivia HCM Full time

Sales Development Representative (Outbound) Location: Hyderabad (Onsite)  Region Coverage: Southeast Asia (Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam) Experience: 1–4 years (B2 B Saa S outbound) The Role We're looking for a motivated and disciplined Sales Development Representative (SDR) to drive 100% outbound pipeline generation in the Southeast Asia market. You will be at the front lines of our sales efforts, building target lists, running cold call blocks, and executing multi-step email sequences to book high-quality first meetings. This is a pure outbound role with a focus on consistent activity and pipeline quality. There is no inbound lead routing. What You'll Do Prospecting & List Building: Build ideal customer profile (ICP)-aligned account and contact lists. Identify key decision-makers and buying committees within HR and IT (e.g., CHRO, Head of HR Ops, CIO, Info Sec). Cold Calling: Execute daily call blocks with live talk-time targets. Develop structured voicemails and rapid callback strategies. Cold Emailing: Write concise and localized cold emails. Manage multi-touch sequences and continuously A/B test subject lines and openers to improve response rates. Sequencing & Cadences: Run disciplined 8–12 step, 14–21 day cadences that combine calling, email, and Linked In engagement (where compliant). Initial Qualification: Conduct a quick discovery call (BANT/CHAMP-lite) to confirm pain points, identify stakeholders, and understand timelines. Meeting Setting: Schedule and calendarize qualified first meetings for Account Executives, ensuring all meeting notes, context, and goals are clearly documented. CRM Hygiene: Maintain a clean CRM by logging all activities, notes, and dispositions. Keep sequences and prospect lists well-organized. Market Feedback: Capture and communicate market feedback, including common objections, competitor mentions, and persona insights, to the Marketing and Product teams. Compliance: Respect country-specific privacy, DNC (Do Not Call), and call-recording consent norms across all SEA regions. Key Performance Indicators (KPIs) Dials: 60–90 per day, with 60–90 minutes of talk time per day. Emails: 50–100 per day (personalized steps within sequences). First Meetings Booked: 35–50 per month. SAOs (Sales-Accepted Opportunities): 15–25 per month. No-Show Rate: ≤ 15% (with confirmation and reminders). CRM Hygiene: 100% of activities and notes logged within 24 hours. Requirements Must-Haves: 1–4 years of experience as an Outbound SDR or BDR in B2 B Saa S. Experience in HR tech, payroll, or workforce management is a plus. A "phone-first" mindset with confidence in handling live conversations, overcoming objections, and leaving concise voicemails. Excellent written and spoken English with a clear and neutral phone presence. Hands-on experience with Linked In Sales Navigator, a CRM (Zoho), and a sequencing tool (Apollo/Outreach/Hub Spot). A disciplined approach to prospecting, including the habit of operating from structured cadences and time-boxed call blocks. Nice-to-Haves: Previous experience prospecting CHRO, Payroll, or IT stakeholders in SEA. Familiarity with intent/data tools (Lusha), cloud phone systems/dialers, and local-call routing. Awareness of SEA privacy/DNC/PDPA norms and basic email deliverability best practices. Traits We Value High Activity, Quality First: The ability to maintain high activity while focusing on quality messaging and qualification. Coachable & Resilient: A desire to learn, an ability to handle rejection, and the curiosity to test new talk tracks. Process Discipline: Strong organizational skills for managing your calendar, notes, and next steps. Cultural Respect: An understanding of and respect for cultural nuances across Southeast Asia. Tools You'll Use CRM: Zoho Sequencing: Apollo/Lemlist Social Prospecting: Linked In Sales Navigator Telephony: A cloud dialer



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