Avalara - Senior Salesforce Business Analyst - IIT/REC/NIT/BITS

3 weeks ago

Remote, India Avalara Technologies Pvt ltd Full time

- ONLY ENGINEERING GRADUATES ( COMPUTER SCIENCE AND RELATED FIELDS O NLY )


- Candidates should be from product firms only ( No services firms )


- Candidates from top tier institutes ( IIT / REC NIT ) & BITS


Avalara is looking for Senior Business Systems Analyst to improve, design, and scale our Salesforce Sales Cloud, serving both internal and external partners.


This hands-on technical role demands an analytical, data modeling and business analyst background. You will be based in our Pune office with occasional in-office engagements. As an individual contributor, you will report to the Manager of Business Technology.


In this role, you will :


- Manage primary business automations related to marketing, demand generation, sales development, sales, pipeline management, funnel reporting and partner relationship management.


- Troubleshoot and resolve relevant issues and questions reported by the business.


- Collaborate with Technical Program Manager and independently gather and document requirements of new initiatives or changes to existing processes/procedures affecting Salesforce Sales Cloud.


- Write User Stories, including a problem statement with defined trigger points, testing Scenarios and tech recommendations within a JIRA story ticket.


- Design, implement, test, and deploy declarative solutions affecting Salesforce Sales Cloud modules and determine downstream effects for other connected systems.


- Initiate and perform UAT with partners, showing clear comprehension of the requested new process flow.


- Manage important technical initiatives through data analysis on related processes.


- Evaluate new technological solutions and make recommendations to enhance Salesforce user experience in coordination with the Development Leads and System Architecture.


- Develop appropriate documentation for architectural, design, technical, implementation and test activities.


- You have at least two or more Salesforce Certifications including Salesforce Administrator and Sales Cloud Consultant.


- You have 8 or more years of relevant professional experience in supporting and implementing Salesforce at enterprise scale


- You can connect the impacts relevant processes have on all Salesforce clouds (Sales, Service, Experience and CPQ).


- You have hands-on configuration experience with Salesforce including reporting, user administration, and declarative development using Flow.


- You are an expert in Sales Cloud-specific configuration including Lead Conversion, Sales Process, Forecasting and Routing.


- You can create, deploy, and maintain Salesforce custom reports and dashboards and all types of declarative configuration.


- You have an understanding of the Salesforce Data Model and how objects interact.


- You have experience with Einstein Predication Builder and other Einstein tools


- You have experience with Data loader/Salesforce Inspector/Workbench utility and ability to extract data by SOQL query.


- You are able to create data analysis outside of Salesforce using MS Excel or a reporting system such as PowerBI.


- You have experience with API integration and common protocols including SOAP, REST.


- You are comfortable providing end-user support and functional trainings.


- Your adept in stakeholder communications

(ref:hirist.tech)

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