Internal Sales Manager | Automotive Parts

3 weeks ago

india Salesworx Full time
Job Description
Our client is in the automotive industry and they are based in South Africa. They distribute quality branded parts and components into the African market.
Responsibilities:

1.      Develop, implement and manage sales activity of the internal sales team.

  • Set and achieve sales targets within the team.
  • Monitor and drive the performance of the team against these targets.

2.      Develop and drive the internal sales team to achieve key sales metrics

  • Order intake and revenue target
  • Call cycle targets
  • CRM usage
  • Range and Depth Growth

3.      Develop a Competent Team

  • Identify training needs and develop training plans
  • Identify great performers and manage reward and recognition.
  • Identify poor performers and manage the process accordingly.
  • Follow up with coaching and counseling.

4.      Measurement and control

  • Identify key result areas for the sales team.
  • Develop measures which monitor the key result areas.
  • Communicate key result areas and manage result areas with the team.

5.      Customer Service

  • Monitor service levels.
  • Establish standards.
  • Set measures
  • Provide customer service and sales skills training

Objectives:

  • To manage the internal sales team, in the delivery of their daily, weekly and monthly sales targets.
  • To develop, implement and monitor all sales activity levels within the department, including call volumes, CRM usage, customer call plan adherence, daily order in-take and invoicing volumes, and customer service delivery.
  • To develop and adapt processes to ensure that the divisions internal sales team meets best of class standards in terms of sales and customer services.
  • Responsible for the daily management of the internal sales team, coordinating and motivating all internal sales staff.
  • Improve sales turnover and profitability of the division.
  • Directly support the National Sales manager in all sales activities and fulfill the role of internal sales support for all Key Accounts which are managed directly by the National Sales Manager or Business Development team.
  • Actively collaborate with all support functions in the business, Finance, Procurement, Product Management, Operations and Marketing to achieve the above objectives.

Key Performance Indicators:

  • Achievement of Divisional Sales Targets, Revenue and Margin.
  • Achievement of customer width and depth growth targets, monthly.
  • Achievement of daily, weekly and monthly order in-take targets
  • Effective management of sales administration (order book, returns, credit notes etc)
  • Effective team management (Call Cycles, CRM, Systems)

Requirements

Education:

  • Matric and/or Degree/Diploma specializing in Sales Management

Experience:

  • Minimum 5 years Internal Sales Management experience within a medium to large environment, preferably within a business-to-business trading sales environment where the internal team sell to a large network of repeat customers. Previous experience in an Automotive/Industrial internal sales environment will be beneficial.
  • Computer literacy

Languages:

  • English
  • Afrikaans

Interpersonal Skills:

  • Good communicator with strong presentation, and strong telephone sales skills
  • High levels of energy and ability to motivate and drive an internal sales team.
  • Professional & well Groomed
  • High level of integrity and confidentiality
  • Commercially sound with excellent computer skills
  • Diligent with attention to detail
  • Driven, confident, self motivated and results orientated
  • Team player with excellent people management skills
  • Precise and responsible with good organizational skills
  • Possesses a continuous improvement culture
  • Displays a strong customer service ethic
  • Mature with ability to tolerate high levels of stress
  • Displays initiative with good levels of entrepreneurial spirit

Knowledge:

  • Knowledge and understanding of automotive aftermarket advantageous but not essential.
  • Knowledge and previous experience on CRM systems in a sales environment.
  • Knowledge of internal sales process and internal sales best practices.
  • Knowledge of the specific tools utilized within the internal sales department.
  • Knowledge of the consumer protection act and or any other regulatory acts which may affect the role.

Specific Skills:

  • Excellent communication skills – both oral and written
  • Excellent business acumen
  • Strong customer focus and ability to manage a team in a team environment
  • Ability to work within a highly pressurized and fast-paced environment
  • Leadership skills and ability to motivate and develop staff
  • Excellent Computer Literacy (MS Outlook/Excel – advanced skills required
  • CRM software usage skills required
  • Ability to make affective and meaningful decisions to facilitate the efficient running of the internal sales team
  • Customer and people conflict management skills
  • Ability to set, meet and exceed targets
  • Ability to manage change
  • Good Administrative skills

Benefits
  • CTC R35 000 - R45 000

Requirements
Education: Matric and/or Degree/Diploma specializing in Sales Management Experience: Minimum 5 years Internal Sales Management experience within a medium to large environment, preferably within a business-to-business trading sales environment where the internal team sell to a large network of repeat customers. Previous experience in an Automotive/Industrial internal sales environment will be beneficial. Computer literacy Languages: English Afrikaans Interpersonal Skills: Good communicator with strong presentation, and strong telephone sales skills High levels of energy and ability to motivate and drive an internal sales team. Professional & well Groomed High level of integrity and confidentiality Commercially sound with excellent computer skills Diligent with attention to detail Driven, confident, self motivated and results orientated Team player with excellent people management skills Precise and responsible with good organizational skills Possesses a continuous improvement culture Displays a strong customer service ethic Mature with ability to tolerate high levels of stress Displays initiative with good levels of entrepreneurial spirit Knowledge: Knowledge and understanding of automotive aftermarket advantageous but not essential. Knowledge and previous experience on CRM systems in a sales environment. Knowledge of internal sales process and internal sales best practices. Knowledge of the specific tools utilized within the internal sales department. Knowledge of the consumer protection act and or any other regulatory acts which may affect the role. Specific Skills: Excellent communication skills – both oral and written Excellent business acumen Strong customer focus and ability to manage a team in a team environment Ability to work within a highly pressurized and fast-paced environment Leadership skills and ability to motivate and develop staff Excellent Computer Literacy (MS Outlook/Excel – advanced skills required CRM software usage skills required Ability to make affective and meaningful decisions to facilitate the efficient running of the internal sales team Customer and people conflict management skills Ability to set, meet and exceed targets Ability to manage change Good Administrative skills

  • Parts Manager

    6 days ago

    India Purely Automotive Recruitment Ltd Full time

    Job Description Purely Automotive Recruitment Ltd is delighted to offer an exciting opportunity for the position of Parts Manager for our client based in Ballintemple, Cork, Ireland. Owing to continued success and growth, our client is looking for an experienced Parts Manager. As Parts Manager you will have proven skills by working methodically and...

  • Parts Manager

    1 month ago

    india Purely Automotive Recruitment Ltd Full time

    Job Description Purely Automotive Recruitment Ltd is delighted to offer an exciting opportunity for the position of Parts Manager for our client based in Ballintemple, Cork, Ireland. Owing to continued success and growth, our client is looking for an experienced Parts Manager. As Parts Manager you will have proven skills by working methodically and...

  • Parts Advisor

    4 weeks ago

    india Purely Automotive Recruitment Ltd Full time

    Job Description Purely Automotive Recruitment is seeking an experienced Parts Advisor to join our client based in York. Our client is a family owned dealer group operating a number of prestige automotive brands across Cumbria, Lancashire, Yorkshire and the Scottish Boarders.  Ideally you will have experience within the automotive industry and have...

  • Automotive Part Sales Executive

    6 days ago

    India Intercon Recruitment Full time

    Job Description Fast moving brand dealership in Durban is currently seeking a Parts Sales Executive, with previous Dealership Part Sales experience.Remuneration Package:Salary: Basic R10 500 negotiable depending on Experience, plus CommissionBenefits: Pension Fund & Medical AidRequirements:Must have previous Automotive Dealership Part Sales experience.Must...

  • Automotive Part Sales Executive

    1 month ago

    india Intercon Recruitment Full time

    Job Description Fast moving brand dealership in Durban is currently seeking a Parts Sales Executive, with previous Dealership Part Sales experience.Remuneration  Package:Salary: Basic R10 500  negotiable depending on Experience, plus CommissionBenefits: Pension Fund & Medical AidRequirements:Must have previous Automotive Dealership Part Sales...

  • Automotive Part Sales Executive

    3 weeks ago

    india Intercon Recruitment Full time

    Job Description Fast moving brand dealership in Durban is currently seeking a Parts Sales Executive, with previous Dealership Part Sales experience.Please send an updated CV & professional photo to Only candidates with necessary experience will be considered. If you don't meet requirements, please refrain from applying.If you have not heard from us within 2...

  • Automotive Part Sales Executive

    6 days ago

    India Intercon Recruitment Full time

    Job DescriptionFast paced dealership in Durban is currently looking for a Parts Sales Executive, with prior experience in Dealership Part Sales.To be considered, make sure to share your updated CV and professional photo.Only candidates with the necessary experience will be evaluated. If you do not meet the requirements, please refrain from applying.If you...

  • Car Sales Manager

    3 weeks ago

    india Purely Automotive Recruitment Ltd Full time

    Job Description Purely Automotive Recruitment are proud to offer a fantastic opportunity for a driven, energetic, and talented Car Sales Manager to join our client based in North Dublin Ireland. Our client is Ireland’s leading Motor retail group and currently represents 21 franchises across southern Ireland. Employing over 610 people, their Group has a...

  • Car Sales Manager

    1 month ago

    india Purely Automotive Recruitment Ltd Full time

    Job Description Purely Automotive Recruitment are proud to offer a fantastic opportunity for a driven, energetic, and talented Car Sales Manager to join our client based in North Dublin Ireland. Our client is Ireland’s leading Motor retail group and currently represents 21 franchises across southern Ireland. Employing over 610 people, their Group has a...

  • Car Sales Manager

    6 days ago

    India Purely Automotive Recruitment Ltd Full time

    Job Description Purely Automotive Recruitment are proud to offer a fantastic opportunity for a driven, energetic, and talented Car Sales Manager to join our client based in North Dublin Ireland. Our client is Ireland's leading Motor retail group and currently represents 21 franchises across southern Ireland. Employing over 610 people, their Group has a...

  • Automotive Sales Manager

    3 weeks ago

    india Brown & Brown Full time

    Job Description Hiring Immediately, Automotive Sales Manager.  Great compensation and benefits. We are seeking an Automotive Sales Manager for our client in Brockton, MA.  Sales are on the rise and our client needs a proven leader to drive growth.  You will be joining a dealership with an energetic sales team, a motivated executive team with resources to...

  • Automotive Sales Manager

    4 weeks ago

    india Brown & Brown Full time

    Job Description Hiring Immediately, Automotive Sales Manager.  Great compensation and benefits. We are seeking an Automotive Sales Manager for our client in Brockton, MA.  Sales are on the rise and our client needs a proven leader to drive growth.  You will be joining a dealership with an energetic sales team, a motivated executive team with resources to...

  • Automotive Sales Manager

    6 days ago

    India Brown & Brown Full time

    Job Description Hiring Immediately, Automotive Sales Manager. Great compensation and benefits. We are seeking an Automotive Sales Manager for our client in Brockton, MA. Sales are on the rise and our client needs a proven leader to drive growth. You will be joining a dealership with an energetic sales team, a motivated executive team with resources to help...

  • – Business Manager

    3 weeks ago

    india Pybus Recruitment Ltd Full time

    Job Description Elevate your career trajectory in the dynamic world of automotive sales management with a pivotal role that promises to harness your leadership capabilities and strategic acumen.A prestigious automotive dealership is in search of a seasoned Business Manager / Transaction Manager to steer their sales operations towards unprecedented success....

  • – Business Manager

    1 month ago

    india Pybus Recruitment Ltd Full time

    Job Description Elevate your career trajectory in the dynamic world of automotive sales management with a pivotal role that promises to harness your leadership capabilities and strategic acumen.A prestigious automotive dealership is in search of a seasoned Business Manager / Transaction Manager to steer their sales operations towards unprecedented success....

  • Internal Sales Manager

    6 days ago

    India Salesworx Full time

    Job Description Our client is in the automotive industry and they are based in South Africa. They distribute quality branded parts and components into the African market.Responsibilities: 1. Develop, implement and manage sales activity of the internal sales team.Set and achieve sales targets within the team.Monitor and drive the performance of the team...

  • Car Sales Consultant

    1 month ago

    india Purely Automotive Recruitment Ltd Full time

    Job Description Purely Automotive Recruitment Ltd proudly offers an exciting opportunity for an experienced Car Sales Consultant to join our client and their teams based in Bolton, Greater Manchester. This is a fantastic opportunity for a professional and motivated Car Sales Executive to join a successful family-owned dealer group representing a number of...

  • Automotive Spare Parts Catalog Analyst – Remote

    1 month ago

    India Newparts, Inc. Full time

    Automotive Spare Parts Catalog Analyst – Remote Job Description: We are seeking a detail-oriented and knowledgeable Automotive Spare Parts Catalog Analyst to join our dynamic team in a fully remote capacity. This role is ideal for automotive technicians and service advisors looking to transition into a specialized field focusing on the analysis and...

  • Automotive Spare Parts Catalog Analyst – Remote

    1 month ago

    India Newparts, Inc. Full time

    Automotive Spare Parts Catalog Analyst – Remote Job Description:We are seeking a detail-oriented and knowledgeable Automotive Spare Parts Catalog Analyst to join our dynamic team in a fully remote capacity. This role is ideal for automotive technicians and service advisors looking to transition into a specialized field focusing on the analysis and...

  • Automotive General Sales Manager

    4 weeks ago

    india Brown & Brown Full time

    Job Description Hiring Immediately, Automotive General Sales Manager.  Great compensation and benefits. We are seeking an Automotive General Sales Manager for our client in Brockton, MA.  Sales are on the rise and our client needs a proven leader to drive growth.  You will be joining a dealership with an energetic sales team, a motivated executive team...