Sales Executive

1 week ago

Ahmedabad, Gujarat, India Jewel World Full time
About the Role

We are seeking an enthusiastic and customer-focused Gold Jewellery Sales Executive to join our team. The ideal candidate will have a passion for jewellery, excellent communication skills, and a proven ability to build strong customer relationships. You will play a key role in providing a personalized shopping experience, achieving sales targets, and representing the brand with professionalism and integrity.

Key Responsibilities
  • Greet and engage customers warmly, understanding their needs and preferences.
  • Showcase and explain gold jewellery collections, highlighting features, craftsmanship, and value.
  • Provide personalized styling and product recommendations.
  • Handle customer queries, concerns, and after-sales support with professionalism.
  • Meet and exceed monthly sales targets and contribute to store growth.
  • Ensure proper handling, display, and security of jewellery pieces.
  • Maintain product knowledge, including gold purity, designs, pricing, and current market trends.
  • Process billing, documentation, and assist with EMI/financing options if applicable.
  • Build long-term customer relationships through follow-ups and repeat business.
  • Coordinate with the store manager for stock updates and merchandising.
Requirements
  • Minimum 1–3 years of experience in jewellery or luxury retail sales (gold/jewellery experience preferred).
  • Strong interpersonal and communication skills in English and local languages.
  • Excellent selling and negotiation skills.
  • Ability to deliver exceptional customer service with patience and empathy.
  • Basic knowledge of jewellery (karat, weight, purity, hallmarking) is an advantage.
  • Professional appearance, positive attitude, and team-player mindset.
  • Proficiency in POS systems and basic computer skills.
Key Competencies
  • Customer-centric approach
  • Product knowledge and enthusiasm for jewellery
  • Confidence and persuasive selling ability
  • Attention to detail and integrity
  • Adaptability and willingness to learn
What We Offer
  • Attractive salary + performance-based incentives
  • Staff discounts on jewellery purchases
  • Training and career growth opportunities
  • A professional, respectful, and engaging work environment

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