Cloud Support Engineer

3 weeks ago

Hyderabad, India Centific Full time

A Cloud Systems Administrator manages and maintains the cloud infrastructure services and servers in mixed software environments. They lead and oversee a multiuser computing environment to meet the organisation's needs. The administrator must have strong technical knowledge of virtual machines, writing code, and software as a service.

Their duties include developing and configuring systems, setting up public or private clouds, balancing workloads, and monitoring and altering systems according to established methodology. They also select and implement cost-effective cloud-based systems that meet the technical requirements of the organization.

The main duties of a cloud administrator involve working closely with the IT / Business department to design and maintain cloud, Windows, Unix, and other infrastructures. They offer technical support for Windows, and cloud-based systems, and troubleshoot operational issues. They also assist in managing cloud services and Windows server environments.


Additional Job Description

Install & Troubleshoot

The cloud systems administrator will install and configure the operating system in cloud IaaS providers. The individual is also the go-to person to resolve and help with system problems. The professional looks into the configuration and network security of the systems to make sure they are working correctly and they are up-to-date. It is also the administrator’s responsibility to manage and upgrade operating systems.

Implement & Integrate

The administrator usually monitors and analyzes the capabilities and performance of the systems. They compare, evaluate, and implement new technologies, and integrate systems into the computing environment. For the convenience of users, it is the administrator’s responsibility to document systems infrastructure.

Security & Strategies

A cloud systems administrator should assist with cloud server configurations, patches, and troubleshooting as needed. They also help to maintain system security strategies, policies, and procedures.

Great Expertise

As a requirement, the cloud systems administrator should have a working knowledge of Active Directory, Azure, AWS, GCP, and other Windows-based technologies. The ability to configure VMs and Web Applications is an added advantage to becoming a cloud system administrator.

Costing, Billing, Security, managing enrolment, partnership details, monthly review

DNS knowledge is required. Basic knowledge of JIRA/GitHub

Excellent communication, BE 8+ years of relevant experience.

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