Japanese-Speaking Support Executive
3 weeks ago
Skill: Japanese-Speaking Support Executive
Experience: 4 +yrs relevant
Location: Mumbia
Notice period: 15 to 30days
We are seeking a proficient Japanese-speaking support executive. As a support executive, will be responsible for IT internal control tasks like check the due date of each task to follow up with the relevant IT teams. Japanese language will be required when the request comes from our HQ in Japan such as Audit or other control function department there. The important competency is looking forward mindset and practices to meet the target dates of various tasks in IT.
Responsibilities:
1. Respond promptly for all communication via phone, email, and chat in Japanese.
2. Provide accurate information regarding tasks, its status, and due dates.
3. Collaborate with other team members to escalate complex issues and follow up on resolutions.
4. Continuously identify opportunities to improve processes and procedures.
Requirements:
1. Fluent in Japanese (spoken and written) with excellent communication skills.
2. Proficient in English to communicate effectively with the internal team.
3. Ability to work independently and as part of a team in a fast-paced environment.
4. Excellent time management and organizational skills.
5. A background on working in IT and technologies will help.
Education:
Bachelor's degree in a relevant field or equivalent work experience.
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