Telesales Team Leader

2 days ago

Gurugram, India BHARAT GRAM UDYOG Full time

Job Description – Tele Sales Team Leader

Location: Gurgaon, Sector 49
Company: Bharat Gram Udyog Sangh
Experience Required: 3–5 Years (Tele Sales / Team Handling)
Job Type: Full-Time

About the Role

Bharat Gram Udyog Sangh is looking for a dedicated and dynamic Tele Sales Team Leader to manage our telesales team for Ayurvedic & Herbal products. The candidate will be responsible for driving sales, mentoring telecallers, and ensuring excellent customer handling.

Key Responsibilities

  • Lead and manage a team of 10–15 telecallers to achieve sales targets.
  • Monitor daily performance and provide feedback for improvement.
  • Train and motivate telecalling staff to deliver effective sales pitches.
  • Handle escalated customer queries and ensure satisfaction.
  • Prepare daily/weekly/monthly performance reports for management.
  • Ensure adherence to scripts, calling standards, and sales processes.
  • Support recruitment and onboarding of new telecalling staff.
  • Strategize sales campaigns for Ayurvedic products (e.g., Arjun Ashwagandha Juice) and implement them effectively.

Requirements

  • 3–5 years of telesales/telecalling experience with at least 1–2 years in a leadership role.
  • Strong leadership and team management skills.
  • Excellent communication skills in Hindi (basic English preferred).
  • Prior experience in Ayurvedic, FMCG, or health product sales will be an added advantage.
  • Proficiency in MS Excel, CRM tools, and sales reporting.
  • Ability to work under pressure and achieve sales goals.

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

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