Service Engineer- Delhi

4 days ago

Navi Mumbai, India Veralto Full time

Videojet

Location

Navi Mumbai, India

Category

Customer Support

Job Id

R

Are You?

Interested in working for an international and diverse company?

Interested in developing your career in a leading Printing, Coding and Marking industry?

Looking for a friendly and supporting team?

If so, read on

It's likely you have purchased or used a product touched by Videojet Technologies this week. From freshness dating to track and trace coding, our technologies help ensure products sold across the globe, in the food, beverage, pharmaceutical, and industrial marketplaces are authentic and safe for consumers to use.

We recognize that people come with a wealth of experience and talent. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions.

We are currently seeking a " Service Engineer" to join our team in Delhi.

Position Purpose: This position will be responsible for the service and maintenance of the Videojet machines installed at the customer locations.

In this role, a typical day will look like

  • Attend breakdown calls in the region
  • Raise request for parts and close transaction under Warranty, CAMP or Chargeable
  • Completing Installation of equipment's on site
  • Completing Preventive Maintenance as per schedule
  • Promotion of Service Contract & consumables
  • Demonstration of products to customers
  • Imparts training to the customer
  • Update service report in Oracle
  • Identifying potential parts requirement and get quote submitted and collect Purchase Order
  • Identifying potential equipment requirements and generate Service Leads for sales team

Key Competencies

  • Technical Skills– To have an in-depth understanding of the company products and their compatibility; to be able to foresee technical issues, and generate solutions
  • Decision-making and coordination with other departments- To solve technical issues, and interact with key stakeholders for problem-solving
  • Analytical skills and communication skills- Ability to analyze technical problems and provide solutions

The essential requirements of the job include

  • Education – Diploma / Engineering.
  • Work experience -2 to 4 years of field service experience in an Indian or a multi-national company offering technical products
  • Should be familiar with Local language and ready to travel

  • Must have good communication skills & proficiency in English

  • Additional Job Description Second Language

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

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