Head of Human Resources

17 hours ago


Pune, India HeapTrace Technology Full time

Job Description: Head of Human Resources (HR Head)Position Overview:We are seeking a highly experienced and strategic Head of Human Resources (HR Head) to lead and manage the HR function across the organization. The HR Head will play a pivotal role in employee retention, grievance resolution, policy enforcement, and people strategy alignment.The role also extends to overseeing Training & Development (T&D), managing the Performance Management System (PMS), and supporting project coordination when required, ensuring HR remains an active enabler of business success.Key Responsibilities-Strategic HR Leadership- Develop and execute HR strategies aligned with organizational goals and expansion plans.- Partner with leadership to drive organizational development, succession planning, and workforce scalability.Talent Acquisition & Retention- Lead recruitment, selection, and onboarding processes.- Design and implement employee retention strategies to minimize attrition.- Drive career progression frameworks, mentorship programs, and succession planning.Employee Engagement & Grievance Management- Foster a culture of transparency, trust, and accountability.- Establish and manage grievance redressal mechanisms to resolve conflicts fairly and promptly.- Serve as mediator in escalated employee relations matters.Policy Enforcement & Compliance- Draft, update, and enforce HR policies in line with Indian labor laws.- Educate managers and employees on policy awareness and compliance.- Monitor adherence to leave, attendance, appraisal, and disciplinary policies.- Ensure legal and ethical handling of disciplinary actions.Training & Development (T&D)- Oversee training needs identification, planning, and execution across departments.- Partner with Capability Building & Performance (CBP) division to deliver technical, leadership, and soft skills training.- Track training effectiveness through TalentLMS and other tools.Performance Management System (PMS)- Manage company-wide PMS processes through Keka PMS.- Ensure fair, transparent, and measurable performance evaluations.- Link performance outcomes with variable pay, recognition, and promotions.Project Coordination (as required)- Act as a Project Coordinator for HR-linked or cross-functional initiatives.- Support planning, tracking, and execution of special HR projects or organizational initiatives.- Collaborate with delivery and operations teams to ensure smooth execution of HR–business aligned projects.Compensation & Benefits- Design competitive compensation and benefits structures.- Manage payroll, statutory compliance, incentives, and performance variable payouts.- Benchmark salary structures against industry standards to support retention.Qualifications- Master’s degree in Human Resources, Business Administration, or related field.- 12+ years of progressive HR experience, with at least 5 years in a leadership capacity.- Strong knowledge of Indian labor laws, compliance frameworks, PMS, and T&D.- Experience in IT/Technology services preferred.- Excellent stakeholder management and communication skills.Skills & Competencies- Strategic thinker with execution excellence.- Expertise in retention, grievance handling, T&D, and PMS.- Strong project coordination and cross-functional leadership.- Proficiency in HRMS, PMS, LMS, and data-driven decision-making.- High integrity, confidentiality, and professionalism.



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