Customer Support Engineer

2 weeks ago

Bengaluru, Karnataka, India LTIMindtree Full time

Role: Customer supportLocation: BangaloreYears of experience: 4-6 yearsNotice period:immediate-15 daysJob Description:- Strong communications skills .- Excellent spoken and written English communication skills.- Effective, polished interaction with customer to gather information quickly.- explain customer responsibilities in resolving issue.- communicate next steps and status; and inspire confidence.- Demonstrable troubleshooting skills.- Cross-team collaboration.- Technical understanding of commerce platform concepts and procedures including online services, Order to Cash operations and general billing and commerce systems processes (e.g., invoicing, credit card transactions).- Technical aptitude sufficient to develop an understanding of the Azure Platform and architecture.- Online Account/Login troubleshooting skills. Exploratory learning skills.- The Azure Support Engineer provides business critical support to Azure customers around the world through various support offerings.Please share below details along with updated resume to name as per Aadhar:Current Company:Skills Expertise:Overall Exp:Relevant Exp:Notice Period:Current Location:Preferred Location:Current CTC:Expected CTC:Holding any Offer:

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