Front Office Executive

4 weeks ago

gurugram, India Swiss Beauty Full time

About us

Welcome to Swiss Beauty, the fastest-growing beauty and cosmetics brand in India. Established in 2013, Swiss Beauty aims to be the ultimate companion and BFF of every makeup lover, transforming beauty routines into extraordinary experiences. With a focus on Indian beauty needs, we merge global cosmetic standards with our expertise to create highly innovative, long-lasting, and comfortable products. Our mission is to elevate beauty to Swiss standards and offer game-changing products that set new benchmarks in the industry. We believe that makeup knows no boundaries and is for everyone. Join us on this remarkable journey as we redefine beauty norms and celebrate individuality.

 

 

Job Overview

We are seeking a highly organized and customer-focused Front Office Executive to join our team. The Front Office Executive will be the first point of contact for our company and will provide administrative support across the organization. You will handle the flow of people through the business and ensure that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner.

 

 

Responsibilities

Greeting and Welcoming: Greet visitors and clients as soon as they arrive at the office and direct them to the appropriate person or department.

Managing Calls: Answer, screen, and forward incoming phone calls in a professional manner.

Correspondence: Handle incoming and outgoing mail, emails, and other correspondence.

Administrative Support: Provide general administrative and clerical support, including data entry, photocopying, faxing, filing, and maintaining office supplies.

Appointment Scheduling: Schedule and confirm appointments and meetings for staff and management.

Customer Service: Respond to customer inquiries and provide information about the company’s products or services.

Maintaining Records: Keep detailed and accurate records of visitor requests and of calls received.

Office Coordination: Ensure the front office area is tidy and presentable, with all necessary stationery and materials.

Security: Monitor office security by controlling access via the reception desk (monitor logbook, issue visitor badges).

Team Collaboration: Collaborate with other departments to ensure a smooth flow of information and operations.

 

Qualifications

High school diploma; additional qualifications as an Administrative assistant or Secretary will be a plus.


Experience: Proven work experience as a Receptionist, Front Office Representative, or similar role.


Skills

  • Proficient with Microsoft Office Suite.
  • Hands-on experience with office equipment (e.g., fax machines and printers).
  • Professional attitude and appearance.
  • Good written and verbal communication skills.
  • Ability to be resourceful and proactive when issues arise.
  • Excellent organizational skills.
  • Multitasking and time-management skills, with the ability to prioritize tasks. 
  • Customer service attitude.

 

Working Conditions

  • Environment: Office setting
  • Full-time position, Monday to Friday


Benefits

Swiss Beauty employees can access a wide range of benefits which, depending on eligibility criteria and location, include:


  • Paid parental leave as well as benefits to support you as you transition to life as a working parent
  • Maternity off
  • Flexible working hours’ window
  • Insurance coverage for you and your family
  • Adoption/Commissioning time off
  • Exclusive employee discount on our products
  • Learning and development opportunities
  • Recognition and service awards
  • Weekly wellness session

 

Our commitment to Diversity, Equity and Inclusion

We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply for a role regardless of their identity, including gender, race, ethnicity, cultural identity, nationality, age, sexual orientation, gender identity, intersex status, marital or family status, neurodiversity, religion or belief, disabilities, or socio-economic background.


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