D2C Executive/Manager

15 hours ago


Gurugram, India Exotic Mile Full time

Job Title: D2C Operations Executive / Manager

Company: Boult Audio (Now GoBoult)

Location: Gurugram, Haryana

Experience Required: Minimum 2 years (D2C Operations)

CTC Range: Up to 10 LPA

About Us:

GoBoult (formerly Boult Audio) is Indias No. 1 rated Indian audio brand, trusted by millions for its innovation, quality, and style. We are rapidly scaling our Direct-to-Consumer (D2C) business and are looking for experienced operations professionals to strengthen our team.

Key Responsibilities:

Manage end-to-end D2C operations – order processing, fulfillment, and dispatch.

Oversee inventory and warehouse management for D2C platforms.

Ensure on-time delivery by coordinating with courier/logistics partners.

Monitor returns, exchanges, and refunds to maintain customer satisfaction.

Track operational KPIs, prepare MIS reports, and suggest process improvements.

Build and implement SOPs to streamline D2C operations at scale.

Requirements:

2+ years of proven experience in D2C operations (preferably in consumer electronics, lifestyle, or e-commerce brands).

Strong understanding of D2C order lifecycle, logistics, and inventory systems.

Proficiency in MS Excel / MIS reporting; ERP knowledge is an added advantage.

Analytical, detail-oriented, and solution-focused mindset.

Ability to work in a fast-paced, high-growth environment.

What We Offer:

Competitive salary package (up to 10 LPA).

Opportunity to drive operations for India's No. 1 audio brand.

A fast-growing, collaborative, and innovation-driven culture.


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