IT Project Manager

2 weeks ago

mumbai, India NEC Software Solutions Full time

Company Description

Our philosophy is to understand our customers’ business first before we get to the technology.
This approach leads to clever software; streamlining old processes, saving money and delivering positive change.

Our technology has helped the NHS screen millions of babies for hearing loss, ensures hundreds of housing providers are managing their homes efficiently and helps officers in over a dozen different police forces to make better decisions at the frontline.

Based in the UK but working around the world, our 2,000 employees help improve the services that matter most.
We are now part of the NEC corporation, a leader in the integration of IT and network technologies that benefit businesses and people worldwide – this brings in new opportunities without limits for growth and innovation.
 

Job Description

Job Description

Role: Project Manager

Role Summary

The Project Manager will be responsible for the day to day delivery, management and reporting of both Customer & Internal Cloud and Technology projects.

Duties & Responsibilities

  • Produce and maintain project governance documents - PIDs, Plans, RAID log, progress & highlight reports, etc.
  • Management of project resources in a matrix management environment.
  • Identifying and managing project risks and issues, including appropriate mitigation.
  • Reporting on the status, and progress against milestones, risks & issues.
  • Managing project-related Change Requests.
  • Liaison with customers, partners, third-party suppliers, as required.
  • Adhering to CST and corporate policies and procedures related to the delivery process.
  • Support the process of designing and implementing the solution by engaging with the Cloud and Technology technical design team.
  • Ensure smooth and successful handover to operational and support teams for the ongoing delivery of service.
  • Manage relevant procurement activity for the project.
  • In conjunction with appropriate account resources, manage any commercial issues as a result of changes in project deliverables or scope identified throughout the transition or project management process, internally within NEC and with the customer and any third-party organisations.
  • Obtain sign-off by the customer at appropriate stages of the project delivery.
  • Seek to enhance the NEC Project Management Process through continuous improvement initiatives updating processes and documentation as appropriate.
  • Behave in ways that actively contribute to the long-term strategic objectives of NEC.

Required Knowledge and Experience

  • Excellent Project Management experience particularly in relation to application Cloud hosting, SAAS and Technology Roadmap upgrades
  • ITIL certified to a Foundation level
  • Able to plan, organise and control all aspects of project delivery
  • Demonstrable ability to lead and motivate cross-functional virtual or matrix project teams
  • Good technical knowledge and the ability to understand and communicate technical solution details to both technical and non-technical audiences. 
  • High Level of personal resilience
  • Ability to work in a fast-paced, deadline-oriented environment
  • Ability to manage multiple projects and conflicting priorities
  • Strong presentation skills and ability to present to external customers and partners
  • Excellent verbal and written communication skills
  • Flexibility around business travel
  • Power-user of office automation applications (Such as Word, Excel, MS Project)
  • Good to have experience or knowledge about Windows / Linux server operating systems
  • Good to have knowledge about core networking concepts

 

 

Desired Knowledge and Experience

  • ITIL Service Management accreditation
  • Sound understanding of technology solutions and their application within a government and corporate marketplace
  • PRINCE2 accredited

Qualifications

Any graduate

Additional Information

 

 

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