VP - Fraud Investigation - Retail Assets

3 weeks ago


Mumbai, India Yes Bank Full time

ROLE SUMMARY

The role holder will be primarily responsible for managing a team responsible for conducting the investigation of all Suspected fraud/Attempted fraud cases pertaining to Retail, SME, Liability, Red Flagged Account (RFA) and Willful Defaulter (WD) cases across the Bank, raised under YVN. The role requires extensive experience in managing/monitoring of investigations and an in-depth understanding of assessment and identification of the underlying risk applicable for below product lines.

  • Retail Assets (RA) primarily consists of the following business segments: Secured and Unsecured loans of various types (Personal Loan/Business Loan, Auto Loan, CV, CE, HCF, Home Loan, LAP etc.)
  • Retail Liability primarily consists of Saving and Current account.
  • Small and Medium Enterprises (SME) primarily consists of the following business segments: Micro Enterprises Banking (MIB) comes under Business Banking and Small Enterprises (SE) & Medium Enterprises (ME) comes under Commercial Banking
  • RFA accounts are the loan accounts where suspicion of fraud arises due to one or more Early Warning Signals (EWS), prompting the bank to investigate potential wrongdoing.
  • Wilful defaulter is the borrower who deliberately avoids repayment obligations despite having the capacity to pay.

KEY RESPONSIBILITIES/ ACCOUNTABILITIES

Strategic / Job Responsibilities

  • Heading entire team for conducting investigations in a sound and ethical manner along with driving timely submission of reports within the specified timelines.
  • Supporting team in deriving the scope of investigations and assisting in conducting sensitive interview basis the observations.
  • Engagement with Regional / Zonal / National level stakeholders for fostering the collaborative environment and ensuring the redressal of observations.
  • Recommend process improvements / gaps based on feedback from team identified during the course of investigations.
  • Validation of case reports prepared for submission to senior management.
  • Monitoring of the investigative procedures and accordingly suggest innovative ideas for cost minimization.
  • Spearheading improvement in existing process and framework for the team.
  • Providing trends, patterns for key risk areas to senior management for effective risk mitigation.
  • Establish good network with peers and sharing best practices followed on timely basis.

People Management Responsibilities

  • Maintaining and reviewing monthly performance of the team members.
  • Ability to work effectively with diverse populations.
  • Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
  • Grooming team members for taking higher responsibility.
  • Managing effective liasoning with all stakeholders on a regular basis.
  • Driving, participating in projects/ initiatives aligning with organizational goals.

EDUCATION & EXPERIENCE

EDUCATION

Minimum Qualifications

  • Graduate/Post-Graduate/Masters degree: CA / MBA from reputed institute (experience in Fraud Risk management preferred)
  • Professional certifications (CFA/CFE/CAMI will be preferred)
  • Soft Skills: Expert proficiency in written and verbal communication in English.

Language Skills

  • English, Hindi and Regional language.

EXPERIENCE

Years of Experience

  • Minimum experience of 6 to 10 years in a Reputed Bank or Financial Institution preferably in Investigation Role or managing the similar profile/portfolio.
  • Experience of handling a team of at least 2 members.

TECHNICAL COMPETENCIES

Technical Competencies

Good understanding of MS Office suite.



  • Mumbai, Maharashtra, India Yes Bank Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    ROLE SUMMARYThe role holder will be primarily responsible for managing a team responsible for conducting the investigation of all Suspected fraud/Attempted fraud cases pertaining to Retail, SME, Liability, Red Flagged Account (RFA) and Willful Defaulter (WD) cases across the Bank, raised under YVN. The role requires extensive experience in...


  • Mumbai, India HSBC Full time

    Job Description Job description Some careers open more doors than others. If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

  • , Fraud

    3 weeks ago


    Mumbai, India C Edge Full time

    Department: Risk, Fraud & Compliance Key Responsibilities: Will be responsible for identifying, assessing, monitoring, and mitigating risk, fraud, and compliance issues within the organization. This role ensures adherence to regulatory requirements, internal policies, and ethical practices, while safeguarding the company assets and reputation. Investigate...

  • , Fraud

    1 week ago


    Mumbai, Maharashtra, India C Edge Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Department: Risk, Fraud & ComplianceKey Responsibilities:Will be responsible for identifying, assessing, monitoring, and mitigating risk, fraud, and compliance issues within the organization. This role ensures adherence to regulatory requirements, internal policies, and ethical practices, while safeguarding the company assets and reputation.Investigate...

  • Vice President

    3 weeks ago


    Mumbai, India Kotak Mahindra Bank Full time

    Job Role - Independently conduct and manage investigation cases into reported frauds as well as into allegations of fraud, process lapses of varying nature and complexity. - Review investigations conducted by the 1st Line of Defence for adequate coverage of control gap assessments and 360 degree investigation at the bank level - Review of existing process,...


  • Mumbai, India RiverForest Connections Private Limited Full time

    **Responsibility: - ** - Role is to drive key Processes laid down as part of the Fraud Prevention, Detection and Investigation strategy across all Retail Asset Products which has to be achieved by framing superlative Risk Processes across all stages. - As part of Process refinement and New Process initiatives, the person shall be involved in driving...

  • Vice President

    3 weeks ago


    Mumbai, India Kotak Mahindra Bank Full time

    Job Role Independently conduct and manage investigation cases into reported frauds as well as into allegations of fraud, process lapses of varying nature and complexity. Review investigations conducted by the 1st Line of Defence for adequate coverage of control gap assessments and 360 degree investigation at the bank levelReview of existing process, rules...


  • Mumbai, India Riverforest Connections Full time

    **Job Purpose** - Pre-issuance checks for payment business portfolios (Cards and merchant acquiring) - Pre-issuance checks for STP & Digital Logins for both Payment Business & Retail Assets. - Analysis on the portfolio for proactive fraud identification. - Service delivery of customer complaints related to payments business - Escalation management/Internal...


  • Mumbai, India Xperteez Technology Full time

    **Designation**: Manager / Sr. Manager **Location**:9th floor, Saki Nakka Junction, Andheri East, Mumbai - 400072 **Reports to**: Head of Branch Operations **Experience**: 5-10 years’ Core experience. **Education**: CA or MBA **Position**:1 Per Location **CTC**: Rs 8-12 Lac Per Annum **Key Job Responsibilities**: 1. Fraud / Risk Controller for Branch...

  • Fraud analyst

    2 days ago


    Mumbai, Maharashtra, India Teamware Solutions Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job Description location {Mumbai powai}looking for immediate joinersintrested cdd please share your resumes to below mail idshould have global exposure {We are seeking a highly analytical and detail-oriented Fraud Analyst to join our Client Service Operations team. This role is critical in identifying, investigating, and preventing fraudulent activities...