Fraud Control and Investigation Officer

1 week ago


Mumbai, India Xperteez Technology Full time

**Designation**: Manager / Sr. Manager
**Location**:9th floor, Saki Nakka Junction, Andheri East, Mumbai - 400072
**Reports to**: Head of Branch Operations

**Experience**: 5-10 years’ Core experience.
**Education**: CA or MBA
**Position**:1 Per Location
**CTC**: Rs 8-12 Lac Per Annum

**Key Job Responsibilities**:
1. Fraud / Risk Controller for Branch Business - Gold Loans, Small Business Loans
2. Proven ability in Identification/investigation of causes of risk incident/fraud and measures to prevent them
3. Exposure to compiling / Filing / Reporting Fraud/incident reports to internal and external stakeholders
4. Proven recovery measures - relevant branch/employees/hierarchy or external collections / skip tracing agencies/bureau alerts etc
5. Drive recovery targets with the stakeholders
6. Demonstrated ability to deploy and implement relevant recovery tools - be it hard collections/police / legal measures
7. Experienced, Used and Implemented various Technology tools, including AI / ML for fraud control and prevention, detection and resolutions
8. Engagement capability with markets/field teams to identify control weaknesses and work with relevant teams to fix them
9. Conduct mystery shopping to validate the efficacy of process adherence/controls/gaps and address them
10. Demonstrated ability to develop and successfully run an FCU / RCU function and practice

**Skills**:

- Exposure in other RCU / FCU areas and biz lines (liabilities, etc) will be an added advantage.

**Salary**: ₹800,000.00 - ₹1,200,000.00 per year



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