Quality Assurance Analyst

3 weeks ago

Hyderabad, India Bizacuity Full time

About the Role :

We are seeking a skilled QA Analyst with hands-on experience in nCino, Salesforce, and preferably Mambu, to support our evolving lending technology landscape.

The ideal candidate will take ownership of the quality assurance and testing processes across both platforms, ensuring enhancements, integrations, and transformations are delivered reliably and efficiently.

Youll play a critical role in a fast-paced environment where both incremental change and large-scale transformation coexist.

Key Responsibilities :

nCino / Salesforce Testing :

Test enhancements and modifications to nCino including :

  • UI changes

  • Automations and workflows (often in sync with integration upgrades)

  • Report changes and field updates

  • Mandatory changes due to Salesforce or nCino feature deprecations

  • Perform detailed analysis and regression testing for each nCino release.

  • Define UAT scripts in collaboration with change requesters and business users.

  • Facilitate and manage user sign-off for report/field changes.

  • Use FullCopy environments for testing as required.

Mambu Testing and Support :

  • Investigate and troubleshoot Mambu-related bugs, mostly on a loan-by-loan basis.

  • Support and test config changes for product updates (e.g., settlement accounts, base rate changes, direct debits).

  • Create and standardize test scripts and scenario/edge case testing as Mambu evolves with new product rollouts.

  • Coordinate with IT (e.g., via Entra) to manage sandbox access and environment control.

Wider Transformation Projects

  • Define and execute end-to-end test strategies across integrated systems (e.g., KYC tools, Automated Valuation Models).

  • Maintain detailed documentation, manage QA processes, and ensure traceability from requirements to delivery.

  • Reduce reliance on SMEs by proactively managing test script creation and execution.

  • Contribute to a continuous improvement mindset in testing methodology and delivery quality.

Required Qualifications :

  • 35+ years of QA experience in financial services or lending platforms.

  • Proven experience with nCino and Salesforce testing.

  • Familiarity or working experience with Mambu preferred.

  • Experience with manual testing, UAT coordination, and regression testing.

  • Comfortable creating and managing test plans, scripts, and traceability matrices.

  • Ability to work independently with minimal SME input.

Desirable Skills :

  • Understanding of lending lifecycle and workflows (retail or commercial lending).

  • Familiarity with test management tools (e.g., JIRA, TestRail, Zephyr).

  • Strong communication and stakeholder engagement skills.

  • Basic understanding of integration testing and APIs.

  • Experience in working within Agile delivery teams.

  • Quality Assurance Analyst

    3 weeks ago

    Hyderabad, India IntouchCX Full time

    About the Job Were changing the way people think about customer service, and we need your help Were looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and Social contacts. As Quality Assurance Analyst, You Will...

  • Quality Assurance Analyst

    2 weeks ago

    Hyderabad, Telangana, India IntouchCX Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    About the JobWere changing the way people think about customer service, and we need your helpWere looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and Social contacts.As Quality Assurance Analyst, You...

  • Quality Assurance Analyst

    3 weeks ago

    Hyderabad, India Talentgigs Full time

    Role: QA Analyst Experience: 3-5 years Location: HYD (WFO) Timings: 2-11Pm. JD: Position Value Proposition the QA Analyst is responsible for the execution, support, and continuous improvement of quality assurance processes within the DevSecOps department. This role focuses on test planning, code quality enforcement, vulnerability scanning, and release...

  • Quality Assurance Analyst

    2 weeks ago

    Hyderabad, India Ryan Full time

    Why Ryan? Global Award-Winning Culture Flexible Work Environment Generous Paid Time Off World-Class Benefits and Compensation Rapid Growth Opportunities Company Sponsored Two-Way Transportation Exponential Career Growth The Analyst - QA is responsible for ensuring the quality of software being delivered by the IT Applications Team. This includes the...

  • Quality Assurance Analyst

    2 weeks ago

    Hyderabad, India Ryan Full time

    Why Ryan? Global Award-Winning Culture Flexible Work Environment Generous Paid Time Off World-Class Benefits and Compensation Rapid Growth Opportunities Company Sponsored Two-Way Transportation Exponential Career Growth The Analyst - QA is responsible for ensuring the quality of software being delivered by the IT Applications Team....

  • Quality Analyst

    2 weeks ago

    Hyderabad, Telangana, India Turiyam Consultancy Full time ₹ 3,50,000 - ₹ 7,50,000 per year

    Monitor and evaluate voice interactions for quality assurance. Identify process gaps and provide actionable feedback to agents. Maintain audit records and prepare quality reports. Required Candidate profileMinimum 1 year experience as Quality Analyst in International Process. Excellent communication skills in English. Graduation (Mandatory) Call @ / /...

  • Associate Quality Assurance

    2 weeks ago

    Hyderabad, Telangana, India Thomson Reuters Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Join our team as an Associate Quality Assurance & E-file Analyst, where you'll play a crucial role in ensuring the quality and performance of our tax-related products. You'll leverage your expertise in accounting and tax preparation, along with your analytical skills, to evaluate product designs and processes from a customer-centric perspective, while...

  • Quality Analyst

    3 days ago

    Hyderabad, Telangana, India Vitech Systems Group Full time ₹ 2,50,000 - ₹ 6,00,000 per year

    Department:Quality AssuranceLocation:IndiaDescriptionAt Vitech, we believe in the power of technology to simplify complex business processes. Our mission is to bring better software solutions to market, addressing the intricacies of the insurance and retirement industries. We combine deep domain expertise with the latest technological advancements to deliver...

  • Quality Analyst

    22 hours ago

    Hyderabad, Telangana, India Vitech Systems Asia Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    Department: Quality AssuranceEmployment Type: Full TimeLocation: IndiaDescription At Vitech, we believe in the power of technology to simplify complex business processes. Our mission is to bring better software solutions to market, addressing the intricacies of the insurance and retirement industries. We combine deep domain expertise with the latest...

  • Quality Assurance Analyst, Associate

    3 weeks ago

    Hyderabad, India Infor Full time

    General information Country India State Telangana City Hyderabad Job ID 45922 Department Development Experience Level ASSOCIATE Employment Status FULL_TIME Workplace Type Hybrid Description & Requirements Job Description: The Associate Quality Assurance (QA) Analyst will be an integral part of the Cloud suite product development at Infor and will be...