Transition Manager
4 days ago
Job Overview:
Responsible for ensuring that the transitions are implemented according to schedule. Update management, personnel, and clients on any prospective transition-related changes. Spot any transition challenges, take it with the relevant stake holder for resolution without compromising on project timeline.
Job Description
Develop and execute comprehensive transition plans, outline tasks, timelines, and resources.
Lead transitions and change initiatives.
Maintain &improve stakeholder relationships and ensure that stakeholder/ customer satisfaction scores are high.
Work with cross-functional teams (including client representatives) to analyse requirements and plan for process transitions.
Collaborate with stakeholders to ensure a smooth transition process.
Coordinate with project teams and departments to ensure alignment with transition objectives.
Liaise with business lines and functions (Operations, HR, Training, Quality, IT, Risk & Compliance, Information Security, IT) on training, recruitment and system requirements for projects.
Ensure adherence to project plans, documentation requirements and project timelines.
Monitor and evaluate the progress of transitions, address issues pro-actively.
Track project implementation, quality, risks and concerns and publish periodic status updates.
Escalate project related risks and concerns pro-actively.
Contribute for various Bid related activities and responses to RFPs as and when required.
Contribute to improve current practices of the Projects team and be able to participate diligently in any internal related projects.
Communicate changes to relevant stakeholders and managing resistance effectively.
Desired Candidate
Bachelor’s degree: project management certification is a plus.
Proven experience in managing transitions (3+ years).
Expertise in project management, as well as transition documentation, tools, and templates.
Excellent interpersonal and communication skills.
Strong leadership skills.
Analytical mindset and problem-solving abilities.
Ability to collaborate and influence cross-functional teams.
Good time management and organizational skills.
Excellent managerial skills.
Flexible to work in shifts.
Flexible to travel as required.
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