Learning And Development Specialist
4 days ago
ESSENTIAL FUNCTIONS:
• Training Needs Assessment: Conduct needs assessments to identify training and development needs within the organization. Collaborate with stakeholders to determine skill gaps, performance improvement areas, and training priorities.
• Training Program Design & Development: Develop and design training programs, courses, and materials based on organizational needs and learning objectives, ensuring that identified needs are addressed.
• Content Development: Create training materials, such as presentations, e-learning modules, manuals, and multimedia content.
• Training Delivery and Facilitation: Deliver training sessions to employees, managers, and other stakeholders. Use various training delivery methods, such as classroom training, virtual training, workshops, and on-the-job training, to ensure effective knowledge transfer and skill development. Adapt delivery methods to suit the needs and preferences of the audience.
• Training Evaluation and Effectiveness: Assess the effectiveness of training programs through feedback, surveys, and performance metrics and make improvements as needed. Analyze evaluation data to assess program impact and make recommendations for program improvements.
• Learning Technology: Utilize learning management systems (LMS) and other technology to deliver and track training initiatives.
• Professional Development: Stay current with industry trends, best practices, and innovative learning techniques to enhance training programs.
• Compliance and Regulations: Ensure that training programs comply with legal and regulatory requirements, especially in industries with specific compliance needs.
• Communication: Effectively communicate with associates, managers, and other stakeholders to promote training opportunities and gather feedback.
• Project Management: Manage training projects, including budgets, timelines, and resources.
• Certifications and Skill Tracking: Maintain accurate records of associates completing various certification programs. Track associate’s success with completion of certifications. Create a tool that will maintain proficiency levels of required competencies within career paths.
• External Training Partnerships: Collaborate with external training providers, consultants, and educational institutions to leverage external expertise and resources. Identify and manage
relationships with external vendors for training program delivery.
• Process Improvement and Standardization: Identify opportunities for process improvements, automation, and standardization within the training and development function. Streamline and enhance training processes, procedures, and workflows to increase efficiency, accuracy, and associate satisfaction.
• Culture: Foster a culture of continuous learning, contributing to employee satisfaction, skill development and overall organizational success
• HR Data and Analytics: Utilize HR data and analytics to identify trends, insights, and opportunities for improving training and development program delivery. Utilize data to highlight success.
KEY REQUIREMENTS:
• A bachelor's degree in a relevant field, such as Human Resources, Education, Organizational Development, or a related area.
• 3+ years of relevant experience in end to end training and development, instructional design, or a related field is essential.
• Strong understanding of adult learning principles, instructional design, curriculum development, and training delivery methods.
• Excellent written and verbal communication skills are crucial for creating training materials and effectively delivering training sessions.
• Proficiency in using learning management systems, e-learning tools, and other technology platforms for training delivery and management.
• Ability to manage multiple projects, set priorities, and meet deadlines within budget constraints.
• Capability to assess training effectiveness, analyze data, and make data-driven improvements to training programs.
• A willingness to stay up-to-date with industry trends and adapt training programs accordingly.
• A patient and empathetic attitude to help trainees who may struggle with complex technical concepts.
• Familiarity with change management principles and methodologies.
• Excellent organizational skills.
• Proactive and continuous improvement oriented.
• Ability to lead with influence.
• Able to manage shifting priorities to meet critical deadlines in a fast paced and dynamic, growing environment, while providing clear direction to associates.
• Strong analytical, problem solving and critical thinking skills.
• Commitment to innovation and continuous improvement.
• Ability to work effectively across multiple geographies and partners.
• Some travel may be required.
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