Capability Owner/Product Owner

2 months ago

Uncha Samana, India ETS Full time
About ETS:ETS is a global education and talent solutions organization, enabling lifelong learners to be future ready. We advance the science of measurement to build the benchmarks for fair and valid skill assessment. We are committed to powering human progress by promoting skill proficiency, empowering upward mobility, and unlocking more opportunities for everyone, everywhere. For more than 70 years, we have developed products and services based on rigorous research and our belief in the power of learning. Our portfolio consists of some of the world’s most trusted assessments - including the TOEFL® and TOEIC® exams, the GRE® and the Praxis® family of assessments - along with research, development and innovation that explores new frontiers in learning and measurement. Our educational measurement solutions and research contribute to the development of new methods and tools, inform important dialogue with education policymakers, and shed light on critical issues and potential solutions - all with the aim of creating a world where all learners are able to improve their lives through education.Summary: Understands market needs and transforms these into features and user stories, conducts work prioritization, and manages sprints & development of new features / capabilities for a product line or segment of smaller size and/or complexity.Responsibilities:Capability Development-

Responsible for the development of new capabilities and extensions of existing capabilities (from capability initialization through launch and stabilization) for a product line or segment of smaller size and/or complexity.-

Establishes and monitors timelines and costs consistent with development methodology;

uses agile methodology for completing work tasks, as required-

Recommends and manages capability development methodology (e.G. agile vs. waterfall)-

Creates and approves user stories / capability features that satisfy customer needs;

plans sprint activitiesand is responsible for managing the backlog of capabilities / services-

Collaborates with Product Managers and provides rapid response to questions that may arise during the development cycle-

Leads cross-functional capability development to support successful/timely releases-

Oversees performance against success criteria, including customer perspective and UAT/OT-

Leads the daily meetings, planning sessions and retrospectives-

Acts as advocate for customer needs throughout the development process-

Provides input into, clarify requirements and constraints to enable the solution design process-

Balances capability needs with enterprise needs (e.G., use of shared services in the capability solution)Requirement Management-

Collaborates cross functionally throughout ETS (and/or external parties) to define the development needs/requirements;

identifies stages, and approach to development-

Tracks and manages capability development to ensure alignment with established capability requirements and market / user feedback-

Modifies/changes capability features and requirements in response to new information on markets/customers from Product Managers-

Ensures cross-functional and operational requirements are considered, agreed with the Product Managers, and addressed as part of the development effortMarket Engagement-

Establishes and maintains plan for user / market engagement in the development-

Uses feedback from user engagement to adapt / modify requirements, features, prioritization of features, and capability performance-

Tests market receptivity to assumptions of capability value and willingness to purchaseCapability Improvement-

Responsible for ensuring quality standards established for capability are attained-

Responsible for ensuring that capability features are consistent with customer needsFinancial Management-

Sets and manages capability development timelines and costs-

Work with FCEs to ensure that cost estimates are validated and that FCEs operate within expected costs-

Tracks and reports on the implications of development decisions for the P&L of the operational capability, making the necessary business decisions to ensure the release of the MVP on time and on budget-

Adheres to ethical standards and comply with the laws and regulations applicable to job functionKnowledge/ Skills-

Ability to successfully translate business requirements into features / user stories-

Ability to ensure that the vision for ‘how a capability needs to perform for a customer’ is embodied in the design of the capability, including for technical specifications-

Strong market / customer orientation and skills in using multiple avenues and various scale to test market receptivity and willingness to purchase-

Knowledge of multiple approaches to capability development and how to execute on them-

In-depth understanding of Agile methodology (tools, processes, roles)-

Ability to understand minimum viable capability requirements and prioritize accordingly-

Exhibits strong leadership, team-building, and communication skills-

Possess solid management skills (e.G. ability to manager deadlines, prioritize assignment of tasks, identify issues and mitigate / manage risks)-

Possess strong digital acumen and understanding of digital technologiesEducation/ Experience-

Undergraduate degree (or equivalent experience) in related fields such as: Business, Information Technology, Process Engineering or other areas combined with relevant work experience is required-

3-5 years of combined experience in a combination of project management, consulting, Agile development or information technology (project management alone is insufficient)-

Agile capability/product/service management experience

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