Senior Software Engineer

About Ping Identity:

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

As a Software Engineer on our AI Services team, you will focus on designing, building, and scaling the core components of our Retrieval-Augmented Generation (RAG) and advanced search platform. You will be a key contributor to a small, expert-led team, responsible for turning backlog items into robust, production-ready solutions. If you're a passionate developer who flourishes in a fast-moving, agile environment, this role is for you. We're looking for someone with the ability to translate requirements into functional Python code with a strong attention to quality and performance. You will report to the Director of AI Engineering.

You Will:

• Design, develop, and maintain scalable pipelines for ingesting documents from diverse data sources.
• Implement and optimize indexing strategies for various vector stores and search indices.
• Build and enhance APIs that enable advanced search functionalities, including semantic, hybrid, and keyword search.
• Write clean, maintainable, and efficient Python code, adhering to team conventions and best practices.
• Develop a high degree of test coverage for all new and existing code, including unit, integration, and functional tests.
• Collaborate closely with ML experts to integrate and productionize new models and algorithms into the platform.
• Containerize applications using Docker and ensure they are ready for deployment in our cloud environment.

You Have:

• Strong Python proficiency and demonstrated experience building and maintaining applications in Python.
• A firm grasp of data structures, algorithms, design patterns, and writing clean, modular code.
• Hands-on experience building and consuming RESTful APIs, preferably with frameworks like FastAPI or Flask.
• A strong belief in the value of testing with practical experience using frameworks like pytest.
• Proficiency with Docker for building and running applications.
• The ability to break down complex problems into manageable tasks and deliver solutions iteratively.

You Have an Advantage If:

• You have direct, hands-on experience with RAG frameworks; LlamaIndex is highly desirable, and LangChain is a plus.
• You have experience with search technologies like Elasticsearch and vector stores like Pinecone, Weaviate, or Chroma.
• You are familiar with a major cloud provider (GCP, AWS, Azure).
• You have a foundational understanding of how Large Language Models (LLMs) and embedding models work.

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day.

Here are just a few of the things that make Ping special:

• A company culture that empowers you to do your best work.
• Employee Resource Groups that create a sense of belonging for everyone.
• Regular company and team bonding events.
• Competitive benefits and perks.
• Global volunteering and community initiatives

Our Benefits:

• Generous PTO & Holiday Schedule
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.