General Manager Industrial Relations

7 days ago

Mumbai, India Otis Global Services Center Full time

Role & responsibilities

Role Overview:
Otis India is seeking a Labor and Employee Relations Manager responsible for developing, implementing, and administering Labor and Employee Relations initiatives and strategies across India.  This position will report to the VP, Labor & Employee Relations.  This role requires strong problem solving and dispute resolution skills.  All duties must be performed with the highest degree of confidentiality and in compliance with union settlement agreements, Company policies, and the law.

On a typical day you will:
•    Negotiate and execute timely union contract settlements fully aligned with the Companys business needs and employee aspirations
•    Develop budget recommendations and prepare budget requests with a written narrative to formulate and justify financial increases for renewal of contracts with unions
•    Assist Human Resources Business Partners in the development of policies and procedures aligned with Operating Unit, Region, and Global priorities 
•    Interpret and administer union settlement agreements, Company policies and procedures, and labor and employment laws and regulations
•    Develop and implement Labor and Employee Relations training programs 
•    Recommend and implement strategies, plans, and procedures for the effective and efficient management of Otis Indias Labor and Employee Relations function, aligned with Otis Global priorities
•    Provide guidance to managers, supervisors, and employees regarding laws, regulations, policies, procedures, and practices related to Labor and Employee Relations matters
•    Facilitate communication among employees and management by providing guidance and consultation on effective problem solving, dispute resolution, regulatory compliance, and litigation avoidance
•    Resolve internal conflict through negotiations and mediation techniques
•    Collaborate closely with business and functional leaders to develop productivity and incentive parameters for field employees that support business objectives
•    Acquire a deep knowledge of Otis Indias business to ensure Labor and Employee Relations strategies directly support business objectives
•    Seek information and remain knowledgeable on industrial developments and new agreement trends in comparable industries

Preferred candidate profile

Minimum of 12 years of experience working with unions, independently leading negotiations and signing union settlement agreements
•    Previous experience working with and providing guidance to senior leadership on Labor and Employee Relations matters
•    Strong negotiator with presentation and facilitation skills 
•    Strong analytical and persuasive written/oral communications skills
•    Ability to interact professionally with employees at all levels of the organization with strong skills in coaching leaders/managers, team development, and building relationships
•    Knowledge of Human Resources concepts and related regulatory requirements
•    Experience in assessing organizational needs and implementing solutions
•    Excellent oral and written communication skills in English 
•    Ability to travel when required

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